Please direct your responses to: careers@alterg.com
Why AlterG?
- Make a difference in people's lives
- Be a part of a young, dynamic, and growing mature start-up
- In-house gym and yoga classes
- Full benefit package: medical, dental and vision
- Generous Paid Time Off program
- Company lunches and team events
We are looking for a talented, self-motivated, organized and committed individual. The Field Service Depot Technician performs troubleshooting, repair, refurbishment, and analysis on field return items. Position will support the service teams and engineering teams by providing information to drive continuous improvement initiatives. The ideal candidate is a forward thinker, team player, have an uncompromised work ethic, love for quality, continuous improvement. This position works out of our Operations center in Fremont, CA.
Responsibilities:
- Troubleshoot defective parts and establish root causes resulting in repair
- Identify and repair field-return bags utilizing various textile equipment. IE Sewing Machine and seam-tape machine
- Follow test procedures and perform tests for associated parts or units
- Adhere to standard shop practices to include; proper handling of ESD sensitive items and following workflow as directed by supervisor
- Monitor field defect and wear trends to drive the creation of FAQs, Installation, Repair and Maintenance Podcasts
- Assist in the process of creating test procedures for various parts and systems
- Account for parts by properly packaging and tagging them for redistribution
- Keep individual training updated
- Communicate findings or problems with other team members and utilize data base to track them
Qualifications:
This motivated team player will possess the following experience, abilities and skills:
- Ability to read and navigate electrical/mechanical schematics
- Proficient with utilizing multi-meters, oscilloscopes and wire repair tools
- Ability to troubleshoot down to the IC level and perform necessary repairs
- Ability to sew heavy material utilizing industrial sewing machine
- Ability to learn how to use seam-taping machine
- Ability to occasionally lift at least 50 pounds
- Ability to solder parts on PCBAs with IPC soldering certification preferred
- Working knowledge of Microsoft programs such as Word, Excel, and PowerPoint
- Proficient with reading and writing in English
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents may be required to complete other miscellaneous responsibilities as required.
Please send your resume in Word or PDF format to careers@alterg.com. If your experience is a good match for our job requirements, well contact you directly.
AlterG provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, AlterG complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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