Please direct your responses to: frivera@otmcorp.com
Program Manager (UAT) needed for a long term direct client project. Client is Fortune 500, stable and growing.
** Local candidates with Local Experience preferred due to in person interviewing. (Local = San Francisco Bay Area) **
We are looking for experienced Program Manager (UAT) professional with a focus on managing UAT to join an eCommerce team. You will be part of the team to transform systems and processes that empower eCommerce teams to bring the latest products and content to several Platforms.
Understanding the principles of eCommerce, and content management systems is a must. You have a knack for understanding tools from a user perspective. You are able to manage your business domain knowledge in eCommerce domain quickly and translate them into testable scenarios, test cases and scripts. You can manage and lead UAT planning and execution across platforms and cross- functional teams.
Required Skills:
• 8+ years of hands-on experience working in large-scale, global content environments.
• Proven successful experience in Managing UAT including end to end testing and production validation across platforms and cross-functional teams to ensure system implementations are in compliance with business requirements. You will be accountable for
- User Acceptance Testing (UAT) management, leading, strategy, processes, entry/exit criteria
- User acceptance test planning including resource and schedules in consideration of inter-dependencies and risks
- Test analysis and design, test cases, test scripts preparation and seamless execution
- Issue triage and prioritization
- UAT status report and communication to stake holders effectively
• Proactively look for continuous improvement opportunities with the test methodology and best practices to support User Acceptance Testing
• Strong business analysis and problem solving skill with root cause analysis is a must in order to triage, troubleshoot, categorize and prioritize UAT issues, and influence teams with data analysis to support their decisions
• Strong project management skill in planning and managing test schedules, test resources and risk control across our partners during all test phases
• Is self-motivated to take initiatives and thrive in an ambiguous work environment
• Demonstrated ability to complete multiple tasks under pressure with a high degree of flexibility
• Exceptional communication and facilitation skills across global audiences that include engineering, Content Development, Digital Content Management, Product Management and other partners
• Experience in both Agile methodologies and implementation models
Description:
You will partner with business community and system leads to understand business scenarios and define UAT framework for catalog management tools and processes multiple platforms and systems. You will manage the effort in user acceptance tests across functional teams. You will be driving application tests, integration tests and end to end tests from planning, design and analysis to execution and communication.
This involves:
• Defining best-in-class testing framework and strategies to ensure that end to end systems and processes are to support the business goals and meet their requirements
• Developing test plans and approaches that promote scalability, smart production practices, and intuitive tools UI
• Identifying UAT dependencies (environment, data etc.) and defining test scenarios, test cases and test scripts
• Leading UAT execution with functional teams including coordinating resources, tracking and communicating progress, troubleshooting an prioritizing UAT issues, obtaining UAT sign offs from key business stakeholders
• Effectively articulating UAT issues to the technology teams, translating use cases into user stories and influencing engineering solution development with your in-depth analysis
• Ad part of the UAT, managing business team adoption of these tools and processes through readiness planning, documentation, training, and support
You are:
• A quick learner
• Self-directed
• Organized and details oriented
• Articulate
• Passionate about quality assurance
• Willing to roll up your sleeves and get your hands dirty with the messy world of working with users and solving their pain
You can:
• Listen
• Evangelize smart solutions and processes
• Communicate effectively to senior management regarding risks/benefits of solution options
• Write and own documentations including but not limited to test plans, test cases, test scripts
• Bridge the communication between technical and business teams
• Plan workload and coordinate resources
• Work with business stakeholders, development, QA and deployment teams
You know:
• Web technologies web production
• E-commerce
• Large scale, global content and product catalog systems
• Principles of content and product data structure, metadata and taxonomy management
• How developers and business stakeholders think and communicate
Education:
• Requires BA/BS degree
• MS or MBA is considered a plus
• Experience in Quality Assurance and tools are highly desirable
• Process excellence certification or training a plus
OTM Software Professionals is a locally owned and operated company in the Silicon Valley working on the hottest projects. We offer direct support to all of our employees as well as excellent benefits. Do you have the skills, experience and drive to become a part of the OTM team? Apply today to become part of the OTM team!
