To apply, please direct your responses to: https://ucsfedu.contacthr.com/83806783
Feel free to share this opportunity with a colleague or friend!
Job Summary:
The Workers' Compensation Analyst/Return to Work Program Coordinator, reports to the Manager of Workers' Compensation and Ergonomics. This position is responsible for coordinating all aspects of the transitional work and case management program, as it applies to UCSF Health Workers' Compensation. In addition, has the authority to make decisions necessary to mitigate loss workdays and implement process improvement plans.
The analyst facilitates return-to-work efforts by effectively communicating with employees, departments, medical providers, and external partners (such as the third-party administrator). This position supports the Health System by providing resources and training to managers and employees regarding Workers' Compensation benefits and processes.
This role works closely and collaboratively with Occupational Health Services, Ergonomics, Disability Management Services, HR Leaves of Absence, department leaders, and other applicable parties to facilitate the return-to-work process. The Workers' Compensation Analyst/ Return to Work Program Coordinator position assists in upholding compliance standards with state and federal laws and university policies. This position serves as the backup to the Workers' Comp/Ergonomics Analyst 2 position and department manager as necessary.
UCSF Health Workers' Compensation Department integrates claims management, ergonomics, return-to-work, and partners with Occupational Health Services, EH&S and Disability Management to improve the health and safety of medical center employees.
Required Qualifications:
Bachelor's degree in related area and/or equivalent workers' compensation experience/training.
Five (5) years of California Workers' Compensation claims administration and case management experience
Excellent communication skills (both oral and written) including delivery of group presentations
Excellent problem-solving and analytical skills
Demonstrated ability in being able to provide excellent customer service during challenging situations
Experience working with diverse populations who may be in crisis and/or needing time-sensitive responses to information requests
Demonstrated ability to work independently and as part of a team
Proficient in Microsoft Word, Excel, PowerPoint, Internet Explorer, and Outlook to generate correspondence, analyze data, create reports, and build presentations
Experienced with data analysis and metrics tracking
Excellent organizational and time management skills
Strong interpersonal skills with the ability to interact effectively and diplomatically both in person and over the phone required.
This position requires flexibility to orient and work at all UCSF Health locations.
Preferred Qualifications
Experience working with HIPPA protected information and knowledge of medical terminology
Prior medical/hospital work experience
About UCSF:
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values:
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
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