Thursday, October 29, 2015

[KITlist-Tech] Program Manager, Audio Mixers (Southern California, CA)

 

Please direct your responses to: elise@skylinerecruiting.com


Program Manager, Audio Mixers / Southern CA

Please share this with your friends and colleagues.

Our client is a Global Audio company who makes many audio products, as well as a few telephony products. They are seeking an experienced and self-motivated Program Manager. This person will be responsible for program management of a technical Audio Mixer product portfolio, ensuring effective lifecycle management from new product development to sustaining activities and EOL execution. The role requires someone capable of successfully leading highly skilled, cross-functional teams to on-time and on-budget project completion in a fast-paced and demanding work environment.

The position requires the successful candidate to work closely and seamlessly with team members from multiple departments, including R&D, NPI, Manufacturing, Supply Chain, Quality, Product Management, and external supply chain partners. In addition, the candidate must be capable of creating effective communications relevant to all levels of the organization.

Specific duties include:

• Act as a hands on Program Manager, co-leading a cross functional Audio Mixer category core team.

• Drive and achieve results that meet aggressive time and cost constraints.

• Facilitate problem solving within project teams and/or across department boundaries.

• Continuously improve Program Management tools and processes.

• Drive a sense of urgency and commitment within a cross functional core team.

• Solve complex problems and facilitate solutions across department boundaries.

• Track and communicate progress of multiple concurrent programs.

• Contribute to standardized development processes.



Required Skills:

• B.S. degree in Engineering, Master's degree in business or technical field preferred.

• 7-10 years of experience as a Program Manager managing large programs in an electronics manufacturing company.

• Deep experience with both hardware electronics and software development projects.

• Broad experience managing programs that utilize offshore development and/or offshore manufacturing resources.

• Experience with audio mixing consoles or signal processing, or similar technology.

• Passion for the music/audio industry required.

• Superb Program and Portfolio Management skills related to hardware electronics products.

• Superior problem solving skills: issue identification, problem structuring, analysis, and developing recommendations.

• Outstanding communication skills, both written and oral.

• Strong leadership and presence.

• Strong decision making skills.

• Exceptional facilitation skills, especially across departments.

• A "go-getter" - an intrinsic ability to get things done and deliver results.

• Ability to work well with all levels of internal management and staff, as well as outside customer and suppliers.

• Willingness to travel to China and other offshore development and manufacturing countries.

• Strong knowledge of Microsoft Office including Project, Excel, PowerPoint.



Desired Skills:

• Knowledge of project collaboration tools, SharePoint, is a plus.

• Knowledge of resource management tools, PDWare, is a plus.

• PMP certification preferred.



Thank you

Elise Clark, Senior Partner

Skyline Recruiting Corporation

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Wednesday, October 28, 2015

[KITlist-Tech] Product Manager, IoT Services (San Jose, CA)

 

Please direct your responses to: http://www.stage4solutions.com


We are looking for a Product Manager for an opportunity at a large, high technology company. This is an inbound product management role working with the client to define, build and launch new IoT skills certification/education solutions. The Product Manager will collaborate with cross-functional teams to develop business strategy, identify customer pain points, create education products and launch them working with marketing.

This is an ongoing 40 hour per week contract role (with quarterly contracts) onsite in San Jose, CA. This is a w2 role with Stage 4 Solutions, health benefits offered.

Responsibilities:

• Develop solution requirements for IoT technology education and certification programs

• Define market opportunity (business case, ROI analysis) and create product requirements based upon customer needs

• Work with engineering/content development teams to create new education offerings and certification programs

• Create and manage marketing collateral for the new offerings

• Assist with product launch activities, partnering with product marketing and outbound marketing teams

Requirements:

• 5+ years experience as a Product Manager in B2B training, services or consulting companies

• Exposure/understanding of education/training solutions

• Knowledge of networking and IoT technologies

• Creative, ability to think about new ways to market solutions

• Great team player with ability to get work done independently, ability to effectively work with global teams

• Bachelors degree

Please submit your resume to our network at http://www.stage4solutions.com/careers.html (please apply for the Product Manager, IoT Services (San Jose, CA) role).



Please feel free to forward this email to others who may be interested.

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Monday, October 26, 2015

[KITlist-Tech] Systems Engineer II (San Jose, CA)

 

Please direct your responses to: resumes@zagtech.com 


ZAG Technical Services, Inc. (ZAG) is an award winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. We serve SMB and enterprise businesses throughout the Northwest, consistently delivering solutions designed with the business needs in mind, deploying according to best practices and managed in a way to ensure our clients stay productive.

Our engineers take pride in the work they perform on a daily basis and will work alongside some of the

brightest minds in the industry. The work will include involvement in some of the most visible and challenging projects within Fortune 500 customers. Our valued partners include Microsoft, Citrix, VMWare, Nimble Storage, and Dell. Other platform knowledge will be taken into consideration based on alignment to ZAG's technical offerings.

We are looking for a Systems Engineer to serve as a lead technical contact responsible for it delivery including infrastructure and application availability for our clients. In this critical role, you are the technical point of contact for escalations and troubleshooting of infrastructure and application issues. You will also be involved with everything from new customer migrations and implementations to troubleshooting of technical delivery issues and guiding technical direction for our clients.

We are looking for a strong mix of technical knowledge and skills including:

• Windows 8, 7, XP professional

• Windows 2012/2008, 2003 server, Exchange 2013, 2010, 2007, SQL Server 2012, 2008, 2005

• VMware, ESX, Nimbl, NetApp or other SANs

• Microsoft Terminal Servers/Remote Desktop Services

• Active Directory, Group Policies, DNS, DHCP, WINS

• Performance tuning techniques for maximum performance

• Data protection

• Technical diagnosis skills and diverse technical environments

• Ability to get to a root cause and plan and implement the appropriate solutions

• MSCE, MCITP and MCP – strongly recommended

• A+, CCENT, CCNP and VCP are all a plus

• Minimum 4+ years in various roles that demonstrate knowledge of network engineering design, installation and support

But we are looking for more than just technical skills. We are looking for engineers that are creative and eager to find new and better ways to implement, maintain, and support customers' environments. Ideally you can provide the technical expertise with a strong consultative and customer service focused attitude. You are an active listener who focuses on the customer's needs and drive results and customer satisfaction. And you are eager to learn. You want to stay current and keep up with the changing trends in the IT field.

If this sounds like you, please send your resume to resumes@zagtech.com along with your cover letter telling us about your technical skills and your ability to work with customers over the phone.

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[KITlist-Tech] Systems Engineer - Office 365 (San Jose, CA)

 

Please direct your responses to: resumes@zagtech.com


ZAG is one of the most trusted providers of IT solutions and services for organizations of all sizes. Our solution portfolio includes IT Project Consulting, IT Managed Services, and IT Asset Management/Procurement. Our outstanding engineering team provides planning, design, implementation, optimization and ongoing support services for customers.

We are looking for thoughtful, analytical, high energy, and detailed individual to join our Technical Engineering team to deliver Email Cloud and premise solutions along with troubleshooting for our customers networking needs. We need a self-driven Engineer with proven history of technical experience with Microsoft Office 365 deployments. You must be able to lead a consultative discussion for both premise and cloud-based solutions. Candidate must have the ability to install, configure and resolve any issues in particular to Microsoft Office 365.

Your role will focus on:

• Leading small and medium business customers through Network implementation, remediation, and resolution.

• Migration of SMB customers to Microsoft Office 365

• Providing ongoing support to Microsoft Office 365 customers as needed

• Analyzing and providing feedback on the deployment process and technology improvements.

• Being responsive to customer needs which may sometimes require outside of normal business hours or our on-call rotation

The ideal candidate will bring:

• 4 year degree or the equivalent in work experience

• 5+ years of customer support experience and 2+ years' experience specific to deploying or supporting Microsoft Office 365 users

• A broad knowledge of Office 365 technical architecture, and a deep understanding of the Office 365 Admin Portal

• An understanding of processes and methods to troubleshoot customer issues and improve the customer experience

• High attention to detail with the ability to understand complex workflow systems

• The ability to communicate effectively with small and medium business customers, both verbally and in writing

• A proven ability to handle difficult and time constraint situations in a team lead position

• IT administrative working knowledge in: Office 365, Active Directory, Operating Systems, Networking, Personal Computing Devices.

• Experience providing technical support directly to customers with a high level of customer service and a high degree of customer satisfaction

• Self-driven Engineer with proven history of technical experience with Microsoft Office 365 deployments

• Proven history of demonstrated technical skills and leadership

• Capability to work well with other engineers in a knowledge sharing environment.

• Strong problem solving ability ranging from conceptualization to implementation

Exchange specific knowledge:

• Strong technical background, experience with and understanding of mail transport fundamentals (POP/IMAP/SMTP), as well as networking fundamentals. Includes, but not limited to knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering and Virus Protection.

• Experience with configuring mail clients (Outlook or other)

• Basic understanding of Active Directory

• Basic understanding of Microsoft Exchange server or other mail systems

Certifications:

• Office 365 certification

• MCSE Communication preferred

• Experience in Microsoft O365, Exchange, Lync and SharePoint certifications is considered a plus

If you have the technical and leadership expertise to support our customer initiatives, we want to hear from you. Send your resume and cover letter describing your balance of technical hands-on expertise and leadership abilities to resumes@zagtech.com

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[KITlist-Tech] Technical Support II - Call Center | ZAG Technical Services (San Jose, CA)

 

Please direct your responses to: resumes@zagtech.com

ZAG Technical Services, Inc. (ZAG) is an award winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. We serve SMB and enterprise businesses throughout the Northwest, consistently delivering solutions designed with the business needs in mind, deploying according to best practices and managed in a way to ensure our clients stay productive.



We are looking for a Customer Support Specialist in our San Jose office to provide technical assistance and support for computer systems, software and hardware. You will be a primary point of contact for existing customers to provide PC system software configuration services for customer contracts, answer customer questions, troubleshoot and resolve problems, maintaining a service records database to track work completed.

You must have a High School diploma or equivalent and 3+ years of relevant experience, including entry level Microsoft Certification and/or COMPTIA A+. Experience with customer service principles and practices and knowledge of call center technology is required. You must be proficient in relevant computer applications as well as data entry and typing skills.

While your work will focus on technical support, we are looking for more than that. We need someone comfortable in a call center environment and using call center technology. Strong customer service skills are critical. You are an internal consultant and we are looking for strong verbal communication skills, strong service skills and attitude, the ability and desire to follow through and follow up when needed. Our customers are the reason we are in business and we want them to feel that when they call in with issues. This means you should also be a good listener and able to get to the heart of the issue and then help them resolve the problem. You should be resourceful and proactive in getting and communicating information.

If this sounds like you, please send your resume to resumes@zagtech.com along with your cover letter telling us about your technical skills and your ability to work with customers over the phone.

__._,_.___

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[KITlist-Tech] Network Engineer III (San Jose, CA)

 

Please direct your responses to: resumes@zagtech.com


 ZAG Technical Services, Inc. (ZAG) is an award winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. We serve SMB and enterprise businesses throughout the Northwest, consistently delivering solutions designed with the business needs in mind, deploying according to best practices and managed in a way to ensure our clients stay productive.

We are looking for a Network Engineer III to design, implement, maintain, and support our clients' network infrastructure.

You will be part of a team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Your role will include

• Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers)

• Providing subject-matter expertise regarding network planning, technical architectures, models and standards

• Identifying, diagnosing and resolving different types of network problems.

• Proactively analyzing vulnerabilities in the network and providing strategy/options for mitigation.

• Managing all network hardware installation, configuration, and maintenance, including coordinating carriers and circuit installations, and related software configuration and monitoring tools.

Your qualifications must include

• Bachelor's Degree or equivalent.

• 7+ years's experience hands on support and troubleshooting of networks

• 5+ years's experience with design and network implementation.

• Advanced understanding of networking protocols and models (e.g., OSI, TCP/IP, IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

• Advanced knowledge Cisco, HP ProCurve, Juniper, and SonicWall network equipment, and other vendor equipment and configuration

• Hands-on experience with monitoring, network diagnostic and network analytics tools

• Understanding of network management, security and monitoring.

• CCNP or higher (CCIE and/or CISSP highly valued).

• Experience with SCADA/ICS a plus.

If this sounds like you, send your resume to resumes@zagtech.com

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[KITlist-Tech] Network Engineer | ZAG Technical Services (San Jose, CA)

 

Please direct your responses to: resumes@zagtech.com



ZAG Technical Services, Inc. (ZAG) is an award winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. We serve SMB and enterprise businesses throughout the Northwest, consistently delivering solutions designed with the business needs in mind, deploying according to best practices and managed in a way to ensure our clients stay productive.

We are looking for a Network Engineer to ensure our clients have continuous and exemplary connectivity and security. You will work directly with clients to support WAN and LAN projects. You will be part of a team that is responsible for designing, developing and supporting scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Responsibilities:

• Install and support LANs WANs, network segments, Internet, and intranet systems

• Install and maintain network hardware and software

• Analyze and isolate issues

• Monitor networks to ensure security and availability to all users

• Evaluate and modify system���s performance

• Own the full stack of connection from layer 1 to layer 7

• Identify user needs

• Determine network and system requirements

• Maintain integrity of the network and security

• Ensure network connectivity throughout a company���s LAN/WAN infrastructure is on par with technical considerations

• Maintain network services such as DNS, VPN, and DHCP.

• Design and maintain all systems related to networking from desktop / laptop connectivity to adding VOIP systems, inter-office connectivity and more

What you bring:

• 4+ years of experience

• B.S. degree or equivalent in Computer Science or IT related field

• DHCP and DNS configuration and management

• Firewall configuration and management

• Complete understanding of layer 1 to layer 7 networking

• Cisco or similar network OS configuration and management

• Experience with Network Management Systems

• Linux, OSX and Windows basic admin knowledge a plus

• Experience with SCADA/ICS a plus.

If this sounds like you, send your resume to resumes@zagtech.com

__._,_.___

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