Please direct your responses to: frivera@otmcorp.com
Sr. Salesforce Developer/Analyst needed for a long term direct client project. Client is stable and growing.
** Local candidates with Local Experience preferred due to in person interviewing. (Local = San Francisco Bay Area) **
We are looking for a talented Sr. Salesforce Developer/Analyst. You will serve as a key owner and champion of Salesforce within the organization. This role will assist the Global Customer Support team by driving operational efficiency, performance metrics and field automation initiatives for a leading manufacturer of storage devices. You will be engaged in the development of custom solutions, integrations and innovations relative to the Salesforce.com platform. The position will work with other business application owners in the group to ensure the seamless flow of data among all systems.
Key Responsibilities:
• Lead effort with business teams to understand business processes, requirements and key performance indicators and translate this information into functional specifications
• Drive detailed requirements gathering, workflow captures and process analysis. Data gathering to include brainstorming, document analysis, interviews, observation, prototyping and workshops.
• Develop business cases and project priorities
• Provide ongoing recommendations, documentation, training and updates to end user on SFDC best practices
• Develop and execute project plans for process changes, software updates and other related efforts
• Manage configuration changes to fields, workflows, roles permissions, page layouts, custom objects, record types, reports and dashboards.
• Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
• Fully document existing and new customizations and workflows
• Develop, launch and manage in-depth KPI's, dashboards and reports for all team functions at both management and individual level
• Maintain proper system access for all users and roles
• Coordinate with Salesforce support on issues that cannot be resolved internally
• Communicate effectively with stakeholders regarding project status and delivery timeframes
• Provide day-to-day administration and end user support to all levels of the organization, including user setup, training, and customization of objects, fields, record types, reports, dashboards, and workflows
• Manage integrations with Salesforce and other systems, and build Apex and Visualforce customizations when required to facilitate process optimization
Desired Skills and Experience:
• Bachelor's degree in Computer Science or equivalent
• At least 8 years of relevant experience in developing Salesforce platform/Force.com
• Experience leading IT initiatives for Global Customer Support organizations is a compelling differentiator
• Relevant experience in producing Visual Force/UI components according to Salesforce guideline and standards
• Advanced skills with the Apex development environment including classes, triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
• Advanced skills in managing the source code control; execute tests; deploy packages and any other technical tasks related to the Salesforce.
• REST Web services
• Excellent communication skills with the ability to present complex ideas in a clear, concise fashion
• Ability to work with SMEs and generate meaningful specifications throughout the SDLC
• A self-starter and innovative thinker with a keen interest in global customer support initiatives
• Java development background advantageous
• Advanced SFDC Developer certification
OTM Software Professionals is a locally owned and operated company in the Silicon Valley working on the hottest projects. We offer direct support to all of our employees as well as excellent benefits. Do you have the skills, experience and drive to become a part of the OTM team? Apply today to become part of the OTM team!
** Local candidates with Local Experience preferred due to in person interviewing. (Local = San Francisco Bay Area) **
We are looking for a talented Sr. Salesforce Developer/Analyst. You will serve as a key owner and champion of Salesforce within the organization. This role will assist the Global Customer Support team by driving operational efficiency, performance metrics and field automation initiatives for a leading manufacturer of storage devices. You will be engaged in the development of custom solutions, integrations and innovations relative to the Salesforce.com platform. The position will work with other business application owners in the group to ensure the seamless flow of data among all systems.
Key Responsibilities:
• Lead effort with business teams to understand business processes, requirements and key performance indicators and translate this information into functional specifications
• Drive detailed requirements gathering, workflow captures and process analysis. Data gathering to include brainstorming, document analysis, interviews, observation, prototyping and workshops.
• Develop business cases and project priorities
• Provide ongoing recommendations, documentation, training and updates to end user on SFDC best practices
• Develop and execute project plans for process changes, software updates and other related efforts
• Manage configuration changes to fields, workflows, roles permissions, page layouts, custom objects, record types, reports and dashboards.
• Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
• Fully document existing and new customizations and workflows
• Develop, launch and manage in-depth KPI's, dashboards and reports for all team functions at both management and individual level
• Maintain proper system access for all users and roles
• Coordinate with Salesforce support on issues that cannot be resolved internally
• Communicate effectively with stakeholders regarding project status and delivery timeframes
• Provide day-to-day administration and end user support to all levels of the organization, including user setup, training, and customization of objects, fields, record types, reports, dashboards, and workflows
• Manage integrations with Salesforce and other systems, and build Apex and Visualforce customizations when required to facilitate process optimization
Desired Skills and Experience:
• Bachelor's degree in Computer Science or equivalent
• At least 8 years of relevant experience in developing Salesforce platform/Force.com
• Experience leading IT initiatives for Global Customer Support organizations is a compelling differentiator
• Relevant experience in producing Visual Force/UI components according to Salesforce guideline and standards
• Advanced skills with the Apex development environment including classes, triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
• Advanced skills in managing the source code control; execute tests; deploy packages and any other technical tasks related to the Salesforce.
• REST Web services
• Excellent communication skills with the ability to present complex ideas in a clear, concise fashion
• Ability to work with SMEs and generate meaningful specifications throughout the SDLC
• A self-starter and innovative thinker with a keen interest in global customer support initiatives
• Java development background advantageous
• Advanced SFDC Developer certification
OTM Software Professionals is a locally owned and operated company in the Silicon Valley working on the hottest projects. We offer direct support to all of our employees as well as excellent benefits. Do you have the skills, experience and drive to become a part of the OTM team? Apply today to become part of the OTM team!
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