[KIT-list] Director, Sales Operations (San Pedro, CA)

Please direct your responses to: rlow@mwpartners.net

A fast-growing, vertically integrated, hands-on food and lifestyle brand that creates a unique variety of plant-based options to satisfy and inspire anyone trying to eat less meat is looking for a Director, Sales Operations to join their sales team. Reporting to the Chief Growth Officer/President, this position will primarily focus on leading distributor strategy & management efforts, lead sales forecasting efforts and serve as the critical bridge between Sales & Operations. The role will also build & lead the customer service team.

Key Responsibilities:
• Partner with Chief Growth Officer to build sales forecasts (annual/monthly) to ensure demand is forecasted as accurately as possible and communicated across the organization
• Manage distribution partners to achieve the defined goals and KPI's
• Server as sales thought leader and partner with operations on all supply/demand dimensions – lead sales/operations meetings
• Manage the setup of all new customers (distributors and direct retailers) by supplying required product information and reviewing all partnership agreements with Legal, Marketing and Operations
• Manage incoming purchase orders and operational requirements
• Develop and manage strategic partnerships with Sales Managers, Customers, Distribution Partners and Warehousing to provide world-class support and resolve any issues
• Ensure customer satisfaction through management of inventory, transportation, warehousing, billing and sales follow up
• Lead and coach a high-performing Customer Service Team
• Trade Management – Deduction Responsibility

Requirements
• 10 years of business experience in Sales, Marketing or Operations roles
• 5 years of experience in a Sales Operations role, preferably in the CPG industry
• Strong analytical skills with the ability to analyze data from various sources and recommend strategy and solutions to problems
• Excellent communicator with the ability to present to Senior Management
• Comfortable and able to succeed in a fast paced, growing environment
• Proficient in Excel and other data analysis tools (i.e., Tableau)

Desired Relevant Experience
• Experience working with national distributors (KeHE, UNFI)
• Understanding of order fulfillment via EDI and relevant trading partners
• Develops or manages trade management tools such as Demantra, Salesforce, Demand Fee and One World Sync

For consideration please email your resume to: rlow@mwpartners.net





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