Please direct your responses to: jobs@egain.com
About eGain Communications Corporation
eGain (NASDAQ: EGAN) is the leading provider of cloud and on-premise customer engagement software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs). To find out more about eGain products, visit http://www.egain.com/products/
Job Requisition #: NA2012-92
Position: Sr. Project Manager
Location: Sunnyvale, CA
Job Description:
eGain is looking for a top notch Sr. Project Manager to be a part of our cutting edge Product Development team to help define, build and maintain the next generation of eGain's award winning products. The Sr. Project Manager will work in a highly collaborative, geographically distributed environment with other skilled software professionals and manage complex software development projects. Individuals in this role will need to have excellent technical and communication skills, enjoy the challenge and satisfaction of delivering quality products and be eager to work and thrive in fast-paced environment. You will be surrounded by equally eager and passionate professionals, who will work with you on creating high-quality, robust and scalable enterprise applications.
Responsibilities
• Work closely with eGain's Product Management, Product Design, Engineering, QA, Marketing, and Documentation teams in planning and tracking all of the Product deliverables.
• Plan and track the release activities for all releases spanning cross functional teams.
• Provide clear and up-to-date visibility to Field teams and Management on the status of all Projects.
• Constantly look for mechanisms and tools to automate the Project Management related functions.
• Work with the project leads to identify and mitigate risks in a timely manner to avoid impact to delivery timelines or product quality.
• Closely track and publish the quality metrics of all deliverables highlighting any deviations from the target quality criteria.
• Work out of different geographies as needed to ensure closer coordination and context and knowledge sharing.
• Respond to questions from the field on the timeline and scope of planned product deliverables.
Job Requirement
• A technical degree with five to eight years of experience in the Software or Technical Consulting Industry in Project Management or Software Development or Software Testing..
• Experience with various Project Management software / techniques / tools is preferred.
• PMP Certification is preferred.
• Comfortable discussing technology concepts and terminology.
• Enjoys working as part of agile software teams.
• Excellent oral and written communication skills.
• This position requires travel to eGain locations in India, approximately 3 to 4 trips per year to Delhi and Pune. Each trip would last about 2 to 3 weeks.
What we Offer
• Core Product Development work
• Excellent set of peers
• Technical growth
• Not a startup, yet startup culture
• Involvement in end to end Software Development Life Cycle
• Freedom to explore, learn and innovate
• Opportunity to work with global teams
To apply:
Principals only to respond.
Send your resume and cover letter explaining why you are great a candidate for the position, to jobs@egain.com. No phone calls please!
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITtechmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-Tech-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITtechmoderator@KITlist.org and we will manually remove you. Thanks!
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist-Tech/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist-Tech/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-Tech-digest@yahoogroups.com
KITlist-Tech-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-Tech-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
No comments:
Post a Comment