Please direct your responses to: 412.Intacct@hiredesk.net
Intacct makes small and midsized businesses (SMBs) and CPA firms more productive and improves company performance by providing award winning cloud computing financial management and accounting applications. We are the preferred provider of financial applications for AICPA (the trade association of the accounting profession) and focus only on one thing – delivering the most comprehensive cloud financial management system to over 8,500 organizations from startups to public companies. Hundreds of leading CPA firms and Value Added Resellers offer Intacct to their clients. As the fastest growing leader in this space with a strong focus on customer satisfaction, we value the individuality, ingenuity and originality each employee contributes. The talent and drive of our employees is a key to our continued success.
Intacct has been named one of the "Best Places to Work in 2015" by Glassdoor Employee's Choice Award, a "Best and Brightest Companies to Work For" in the San Francisco Bay Area, a "Top Workplaces for 2014" by the Bay Area News Group for the fourth consecutive year, and a "Best Places to Work in the Bay Area for 2014" by the Silicon Valley Business Journal. In addition, Intacct's CEO was named Glassdoor's Highest Rated CEO for 2014 in the SMB category. Intacct is seeking top talent, motivated to help businesses and CPA firms achieve their business goals. Intacct looks forward to talking with you about being a part of our success.
"It is incredibly gratifying to be a part of an organization where everyone is committed to the success of our customers, our partners, and our fellow workers. We are honored to be recognized for the fourth year as one of the Top Workplaces in the Bay Area and are committed to fostering an environment where employees feel valued and part of a great team. This award, and our rapid growth, is reflective of each individual's dedication at Intacct and our overall commitment to excellence."
- Robert Reid, CEO
Job Description:
The Director, Operations is responsible for building and maintaining our mission critical technical infrastructure to high levels of availability, security, scalability, performance, and efficiency. As a leader in the technical operations team, he/she contributes critically to technical architecture, project prioritization, scalable automation, capacity planning, and all aspects of maintaining a world-class cloud based service.
Don���t be concerned if you aren���t an expert in some or all of these technologies. Technology at Intacct moves quickly, and eagerness to explore and to learn is more important than a close match of your prior experience to the technologies used today. Key technologies employed at Intacct include Linux, apache/PHP, java/tomcat, Oracle RDBMS, Juniper and Cisco networking, virtualization, and many others. We use a combination of Amazon web services and our own server farms operating out of physical data centers.
Job Responsibilities:
• Architect, build, deliver and automate infrastructure to improve the reliability, scalability, security, and performance of Intacct's service.
• Design, implement, and operate infrastructure monitoring to identify system failures and automate resolution.
• Measure, set and improve SLA performance for services, infrastructure and network.
• Measure and manage capacity, resource utilization, and expansion.
• Iterate, revisit and optimize all aspects of infrastructure to take advantage of new technology and practices.
• Maintain software components, i.e., operating systems, web servers, application execution environments.
• Design, configure, and maintain server networks.
• Manage network security, routing, bandwidth, performance.
• Lead and mentor a talented technical team.
• Participate in the team's 24x7 on call rotation.
• Manage compliance and audits with PCI and SSAE-16 standards.
Job Requirements:
• Bachelor's degree in Computer Science or Engineering or related fields.
• 7+ years of progressive systems administration or operations experience, with at least 2 years in a supervisory position.
• Experience operating medium or large scale, high quality cloud systems, focused on the infrastructure layer of the technology stack.
• Ability to manage, troubleshoot, and tune Linux-based infrastructure; Windows experience is a plus.
• Experience with Amazon Web Services (AWS) is a plus.
• Knowledge of TCP/IP networking, routing and firewalls.
• Familiarity with scripting/programming skills for automating system administration tasks
• Excellent interpersonal and communications skills; ability to communicate to technical and non-technical personnel.
• Ability to work effectively in a dynamic, high growth environment.
• Passion for continuous improvement; meeting an SLA isn't enough for you.
Intacct Corporation is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Intacct Corporation does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law.
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