Please direct your responses to: http://www.aplitrak.com/?adid=Y2hhcmxlc2MuODk1NjcuMjkxN0BhZmZ5bWV0cml4LmFwbGl0cmFrLmNvbQ
At Affymetrix, we are passionate about enabling our customers, scientists, and clinicians to improve human health and wellness by understanding and applying biology for a better world. Our employees bring talent, creativity, collaboration, and energy to what they do. Join us at Affymetrix and make a difference.
Overview:
Field Application Scientist position covering mostly the Eastern/Midwest USA. Applicant should be residing in Eastern United States. Approximately 60-80% travel and may include occasional travel to Western part of USA. This Position reports to the Manager of Field Application Scientists.
Position Summary:
Field Applications Scientists/Specialists (FAS) assist customers with the use of the Affymetrix products and related technologies (QuantiGene and ViewRNA) through both remote and on-site customer interactions.
Primary Duties and Responsibilities:
* Directly assist the field sales force to ensure financial targets are achieved
* Set up and deliver customer product demonstrations, in close interaction with local sales representatives
* Assess customer needs and supply specific solutions
* Monitor applications and troubleshooting trends and report these back to the direct Manager as well as to the R&D Department/ Product Manager/ Marketing Manager
* Provide marketing and R&D with trends in marketplace
* Present seminars, product workshops and on-site trainings at academic and industrial accounts on bDNA/QG/ViewRNA product portfolio
* Assist in the launch of new products and technologies (including identification of Beta testers, protocol design, needed data etc.)
* Provide in-house technical training as required
* Maintain records of customer communications and technical support functions through available tools
* Troubleshoot problems incurred by users, either remotely or by direct visit. Note: Technical Support bears the responsibility for standard troubleshooting of our products and will be involved with those customers of strategic importance
* Complies with company quality management systems, policies and procedures
* Additional duties/responsibilities according to business needs
Requirements:
* MS (Molecular Biology or Biological Sciences curriculum) with 6+ years related scientific experience, or PhD in Molecular Biology or Biological Sciences with 3+ years of related scientific experience
* Hands-on laboratory skills and experience in molecular biology, gene expression
* Experience with the Panomics/Branched DNA/ QuantiGene/ViewRNA technology and applications is a plus
* Experience in Sales or as a Field Application Specialist is a plus
* Experience with Affymetrix products is a plus
* Strong molecular biology techniques in research or clinical lab
* Strong organizational and personal skills a must
* Strong written and oral communication skills, demonstrated English fluency
* High energy- enjoys traveling and interacting with scientists
* Must be capable of working from home, the field, and a minimum of 60% travel
Level of Autonomy and Complexity:
* Understands customer needs at a broad and technical level; understands impact on other customers, projects and future sales at the account; requires and enjoys more complex interactions at various levels in the customers organization. Highly experienced in practice and theory in majority of supported assays and advanced troubleshooting of complex problems
* Demonstrates good judgment in applying appropriate actions; resolves issues of diverse scope requiring analysis and evaluation of factors
* Contributes to establishment of organization's objectives; error in judgment or failure to achieve objectives will have crucial impact and will require extensive resources to correct errors and achieve goals
* Receives little instruction and creates own methods for resolution of everyday tasks; receives general directions for new projects; work is assessed for achievement of goals. Able to manage complex customer issues independently.
ABOUT AFFYMETRIX
Affymetrix, Inc., (NASDAQ:AFFX) is a pioneer in creating breakthrough tools that are driving the genomic revolution. We provide leadership and support, partnering with customers in pharmaceutical, diagnostic, and biotechnology companies, as well as leading academic, government, and non-profit research institutes in their quest to use biology for a better world. More than 2,300 microarray systems have been shipped around the world, and more than 94,000 publications have referenced Affymetrix technologies. Affymetrix is headquartered in Santa Clara, California, and has manufacturing facilities in Cleveland, Ohio, San Diego, California, Singapore, and Vienna, Austria. We have approximately 1,100 employees worldwide and maintain sales and distribution operations across Europe, Asia, and Latin America.
We support our employees in a number of ways to foster a healthy working environment and are committed to supporting their aspirations and achievements. We recognize that our strength and competitive advantage lie within providing meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive total rewards programs (e.g., compensation, benefits, development, etc.) reflect our high regard for our employees. For more information about Affymetrix, please visit www.affymetrix.com.
Affymetrix is an EEO/AA Employer of Minorities/Females/Veterans/Disability/Sexual Orientation and Gender Identity
Overview:
Field Application Scientist position covering mostly the Eastern/Midwest USA. Applicant should be residing in Eastern United States. Approximately 60-80% travel and may include occasional travel to Western part of USA. This Position reports to the Manager of Field Application Scientists.
Position Summary:
Field Applications Scientists/Specialists (FAS) assist customers with the use of the Affymetrix products and related technologies (QuantiGene and ViewRNA) through both remote and on-site customer interactions.
Primary Duties and Responsibilities:
* Directly assist the field sales force to ensure financial targets are achieved
* Set up and deliver customer product demonstrations, in close interaction with local sales representatives
* Assess customer needs and supply specific solutions
* Monitor applications and troubleshooting trends and report these back to the direct Manager as well as to the R&D Department/ Product Manager/ Marketing Manager
* Provide marketing and R&D with trends in marketplace
* Present seminars, product workshops and on-site trainings at academic and industrial accounts on bDNA/QG/ViewRNA product portfolio
* Assist in the launch of new products and technologies (including identification of Beta testers, protocol design, needed data etc.)
* Provide in-house technical training as required
* Maintain records of customer communications and technical support functions through available tools
* Troubleshoot problems incurred by users, either remotely or by direct visit. Note: Technical Support bears the responsibility for standard troubleshooting of our products and will be involved with those customers of strategic importance
* Complies with company quality management systems, policies and procedures
* Additional duties/responsibilities according to business needs
Requirements:
* MS (Molecular Biology or Biological Sciences curriculum) with 6+ years related scientific experience, or PhD in Molecular Biology or Biological Sciences with 3+ years of related scientific experience
* Hands-on laboratory skills and experience in molecular biology, gene expression
* Experience with the Panomics/Branched DNA/ QuantiGene/ViewRNA technology and applications is a plus
* Experience in Sales or as a Field Application Specialist is a plus
* Experience with Affymetrix products is a plus
* Strong molecular biology techniques in research or clinical lab
* Strong organizational and personal skills a must
* Strong written and oral communication skills, demonstrated English fluency
* High energy- enjoys traveling and interacting with scientists
* Must be capable of working from home, the field, and a minimum of 60% travel
Level of Autonomy and Complexity:
* Understands customer needs at a broad and technical level; understands impact on other customers, projects and future sales at the account; requires and enjoys more complex interactions at various levels in the customers organization. Highly experienced in practice and theory in majority of supported assays and advanced troubleshooting of complex problems
* Demonstrates good judgment in applying appropriate actions; resolves issues of diverse scope requiring analysis and evaluation of factors
* Contributes to establishment of organization's objectives; error in judgment or failure to achieve objectives will have crucial impact and will require extensive resources to correct errors and achieve goals
* Receives little instruction and creates own methods for resolution of everyday tasks; receives general directions for new projects; work is assessed for achievement of goals. Able to manage complex customer issues independently.
ABOUT AFFYMETRIX
Affymetrix, Inc., (NASDAQ:AFFX) is a pioneer in creating breakthrough tools that are driving the genomic revolution. We provide leadership and support, partnering with customers in pharmaceutical, diagnostic, and biotechnology companies, as well as leading academic, government, and non-profit research institutes in their quest to use biology for a better world. More than 2,300 microarray systems have been shipped around the world, and more than 94,000 publications have referenced Affymetrix technologies. Affymetrix is headquartered in Santa Clara, California, and has manufacturing facilities in Cleveland, Ohio, San Diego, California, Singapore, and Vienna, Austria. We have approximately 1,100 employees worldwide and maintain sales and distribution operations across Europe, Asia, and Latin America.
We support our employees in a number of ways to foster a healthy working environment and are committed to supporting their aspirations and achievements. We recognize that our strength and competitive advantage lie within providing meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive total rewards programs (e.g., compensation, benefits, development, etc.) reflect our high regard for our employees. For more information about Affymetrix, please visit www.affymetrix.com.
Affymetrix is an EEO/AA Employer of Minorities/Females/Veterans/Disability/Sexual Orientation and Gender Identity
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