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Channel Impact is a channel specialty firm that helps companies of all sizes achieve route to market success through partnering. Join us—to grow your career and be recognized as one of the best and brightest experts in the partner community.
Channel Impact is seeking Partner Program Manager to help manage and support our client's global Partner Program for Solution Providers and Distributors globally. This person should have experience managing and driving Software as a Subscription (SaaS) partner programs and will be required to work cross functionally to ensure successful adoption. This individual will use a data driven approach while incorporating partner feedback and internal feedback to ensure an outstanding partner program. The ideal candidate also has experience working in a hyper-growth company.
This is a full-time salaried position with benefits for a remote worker in the U.S. and Canada.
What you will be doing:
Manage and support the Partner Program for Solution Providers and Distributors in support of our clients annual revenue goals.
Be responsible for all partner program communications (i.e., new partner onboarding, internal partner team newsletters, etc.) and program assets (i.e., program guides, infographic, etc.).
Identify changes in Salesforce.com, the Partner Portal and other core business systems to ensure alignment with Partner Programs.
Work with our partner enablement team to iterate on accreditation program.
Provide regional support for launching program updates, including communications, documentation, rules of engagement, benefits, and requirements.
Design and operate incentive and reward programs that are a competitive advantage for partners while delivering intended ROI.
Support the Partner team with programmatic resources to ensure adequate execution and incentive participation, including reporting, incentive overviews, guidelines, terms and conditions, and enablement materials.
Partner closely with cross-functional teams including finance, field operations, channel, legal, compliance, and program leadership in the execution of partner incentives.
Work with the Pricing and Packaging team on partner promotions offerings and pricing.
Own and report on partner performance during quarterly business reviews.
Special projects as needed, in support of the Global Partner Program and Experience team.
What you bring:
Minimum 5 years' work experience in SAAS company, preferably working with Partner Programs, Solution Providers (resellers), Distributor Partners, etc. across multiple geographies.
Strong experience modeling incentives and driving adoption via partners.
Organized, detailed oriented and able to juggle multiple projects at once.
Experience drafting content, writing, and editing.
Outstanding verbal communication skills and detailed project management skills.
Self-starter and excellent problem solver via collaboration.
Interest in understanding the Identity landscape.
Demonstrated experience working cross-functionally across organizations.
A high degree of honesty, integrity, and sound judgment.
Willingness to listen, learn and incorporate other ideas into all aspects of a job.
Comfortable with travel up to 10%.
BA/BS degree, MBA or Masters degree preferred
Our Benefits:
Competitive compensation commensurate with experience
Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life and AD&D insurance
Flexible paid time off
8 days paid public holiday per year
401k & Company Match
Learning & Development Stipend
Employee Referral Bonus
Channel Impact is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status or other applicable legally protected characteristics.
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