Please direct your responses to: bob@fullcirclecrm.com
Self-driven individual with a "get it done" mentality that has a passion for helping organizations solve complex business and technology problems. This person will build and deliver intelligent and robust solutions for Full Circle's customers as a Business Analyst. The individual in this role will lead technical requirements sessions, act as a liaison between clients and Full Circle's internal development staff, architect and document solutions, and develop interfaces between Salesforce.com, Full Circle and other systems. The successful candidate will have a minimum of five years of relevant work experience and be adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.
Responsibilities
- Translate business requirements into well-architected solutions that best leverage Full Circle and the Salesforce.com platform
- Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
- Develop custom solutions and interfaces leveraging the Salesforce.com platform
- Manage technical scopes and client expectations
- Provide hands-on, expert-level technical assistance to developers
- Design and manage the execution of test plans to ensure a quality solution is delivered
- Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
- Be a credible subject matter expert to clients and partners on sales cycles and marketing events
- Provide detailed estimates
- Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
- Interview potential candidates as needed and as time permits
Desired Skills and Experience/Qualifications
- Bachelor's degree in a technical discipline or equivalent
- Proven ability to design and optimize business processes and integrate business processes across disparate systems
- 5+ years of CRM industry experience
- Strong expertise in Salesforce reports and dashboards, validation rules and workflows
- Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, - Marketing Cloud, Platform and the App Exchange
- Configuration experience using the Salesforce.com point-and-click developer interface
- Awareness of programmatic solutions on the Salesforce platform including APEX and Visualforce
- Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
- Strong background in design and development of enterprise systems as part of a complete software product lifecycle
- Excellent client-facing written and oral communications skills
- Active Salesforce.com certification: Advanced Administrator and/or Sales or Service Cloud.
- Knowledge of marketing automation applications (Marketo, Eloqua, Pardot, Act-On, etc.)
For more information or to apply for this job contact Leila Jere – leila@fullcirclecrm.com.
Responsibilities
- Translate business requirements into well-architected solutions that best leverage Full Circle and the Salesforce.com platform
- Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
- Develop custom solutions and interfaces leveraging the Salesforce.com platform
- Manage technical scopes and client expectations
- Provide hands-on, expert-level technical assistance to developers
- Design and manage the execution of test plans to ensure a quality solution is delivered
- Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
- Be a credible subject matter expert to clients and partners on sales cycles and marketing events
- Provide detailed estimates
- Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
- Interview potential candidates as needed and as time permits
Desired Skills and Experience/Qualifications
- Bachelor's degree in a technical discipline or equivalent
- Proven ability to design and optimize business processes and integrate business processes across disparate systems
- 5+ years of CRM industry experience
- Strong expertise in Salesforce reports and dashboards, validation rules and workflows
- Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, - Marketing Cloud, Platform and the App Exchange
- Configuration experience using the Salesforce.com point-and-click developer interface
- Awareness of programmatic solutions on the Salesforce platform including APEX and Visualforce
- Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
- Strong background in design and development of enterprise systems as part of a complete software product lifecycle
- Excellent client-facing written and oral communications skills
- Active Salesforce.com certification: Advanced Administrator and/or Sales or Service Cloud.
- Knowledge of marketing automation applications (Marketo, Eloqua, Pardot, Act-On, etc.)
For more information or to apply for this job contact Leila Jere – leila@fullcirclecrm.com.
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