Please direct your responses to: http://techsoup.theresumator.com/apply/WXDCGD/Technical-Support-Intern.html
Position Summary
We are seeking an undergraduate or graduate technical intern to document the testing and training process in our computer lab, assist with its day-to-day operations, and help us explore future needs up to 20 hours a week from June through Mid-August. For example, we are hoping to update our Cloud subscriptions, and maintain and replace some of our equipment.
Help us stay up to date with technology trends and educate our staff and the nonprofits and libraries we serve!
This is a paid internship and a great opportunity to learn about managing a computer lab, as well as nonprofit technology needs.
Essential Duties and Responsibilities
• Document testing and training process in our computer lab
• Assist with maintenance and replacement of equipment
• Provide assistance to individuals using the lab as needed
• Conduct Research on Technology
Qualifications
• Currently enrolled in an undergraduate or graduate program.
• Experience with Network Administration, System Administration (Windows Server) required.
• Experience with video editing, virtualization, VoIP preferred but not require.
• Strong written and verbal communication skills.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands
• Prolonged telephone duties using handset, headset, and computer, as well as capacity to dial or otherwise use telephone to place calls
• Prolonged keyboard duties
• Access, input and retrieve information from a computer to produce typed copy, free of errors, without the assistance of another person
• Willingness and capacity to work in a cubicle environment at a workstation, and to come and go repeatedly throughout the day as is necessary, to perform various responsibilities
• Visual acuity in order to perform activities such as viewing a computer monitor for extended periods of time, analyze data and figures, and read books, files and other materials.
• Capacity to communicate and enunciate adequately, in person or via telephone, in a manner which can be understood by those with whom the employee is speaking
• Capacity to pick up, leaf through, books, files, and other materials
• Willingness and capacity to sit for minimum periods of two hours at a time
• Capacity to reach forward to a high of 48 inches, to a low of 15 inches, to the side 54 inches and to the low side 9 inches above the floor
• Ability to lift or move up to 20 pounds
• Ability to load discs and to change settings, devices, and fixtures on various equipment used in and around TechSoup
Work Environment
While performing the duties of this job, the employee may be exposed to various components of an office environment such as florescent lighting, pollen, dust, recycled air, cooling fans, Video Display Terminals, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise.
Apply Here: http://techsoup.theresumator.com/apply/WXDCGD/Technical-Support-Intern.html
Why work for TechSoup Global?
Since the founding of TechSoup Global in 1987, our aim has been to harness the power of technology — not for technology's sake, but as a means to accelerate social impact. We believe that a strong civil society is as critical to local communities as healthy business and government sectors. And we believe technology has a significant role to play in strengthening organized civil society — by democratizing access to information and resources to achieve effective, system-changing outcomes. This belief inspires us and drives us to continue working with our partners to deliver relevant, innovative, and scalable programs. With the support of 90 (and counting) leading technology companies — including Microsoft, Adobe, Symantec, Cisco, Intuit, and Redemtech — TechSoup Global and its network have reached more than 384,000 nongovernmental organizations (NGOs) around the world. To date, we cumulatively distributed more than 10 million software and hardware solutions and enabled recipients in 52 countries to save more than US$3.4 billion in IT expenses.
Together with our partners around the world in the TechSoup Global Network, we strive to ensure that technology solutions are complemented by practical, locally relevant educational content. We engage a vibrant, active community to share knowledge and resources on technology for social benefit. In 2012, we had 3.8 million unique visitors to our websites from 190 countries and delivered newsletters around the world to more than 300,000 subscribers in 16 languages. We see enormous potential in strengthening our core capabilities: eligibility services, social sector data, and community-oriented technology innovations. We see new relationships to be brokered among our various stakeholders, which include foundations and corporations, government agencies and NGOs, social enterprises and intermediaries, public libraries, and individual volunteers working on all kinds of social challenges.
TechSoup Global is dedicated to creating and supporting an environment of openness, trust, and fun where people´s differences are valued and respected, and where people of diverse backgrounds participate fully in our organization. We believe that the diverse cultures and perspectives of our staff will help us better serve our clients. TechSoup Global is an equal opportunity agency and will not allow discrimination based upon race, color, creed, religion, sex, marital status, domestic partner status, ancestry, national origin, weight, height, physical or mental handicap, pregnancy, medical condition, disability, sexual orientation, gender identity, citizenship, veteran status, AIDS/HIV status, age, or socioeconomic background.
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