Do you have a strong mix of technical and communications skills? Are you
looking for an opportunity with unlimited growth potential? Do you want
to work at a rapidly growing startup that is just launching an exciting
new product with lots of exposure and media attention?
The Role
● Amaze and delight our community of users and turn them into evangelists.
● Own all communication with users and run our various social media forums.
● Design, implement and administer all support-related technology.
● Answer user tickets quickly and accurately.
● Gather and prioritize feedback from users.
● Help diagnose issues reported by users and work with Engineering to resolve them.
● Communicate and follow up with users on Twitter, Facebook, our blog and other social media.
About Do
Do is a new startup with an awesome space in Mint Plaza, San Francisco.
We're building a platform for social productivity that will literally
change the way people work. We´re assertive, bright, highly motivated,
and eager people who love to Do what we Do.
Required Skills
● Ability to operate in a fast-paced startup environment that can be demanding, but where you'll have a chance to be creative and see your work affect users immediately.
● Computer science, engineering or equivalent degree.
● Deep knowledge of:
○ Windows and Mac operating systems
○ Browsers and web technology
○ Web-based applications
○ Smartphone apps and tablets
● Working knowledge of HTML. Ability to code simple web pages. Experience or familiarity with CSS, Javascript, Ajax, HTML5.
● Demonstrated success in a hands-on technical role, with strong attention to detail.
● Excellent written and verbal communication skills, with technical or marketing writing samples.
● Demonstrated success in at least one customer-facing role (sales, service, support, etc.)
● Active use of Twitter, Facebook, blogs and other social networking tools from a user's point of view.
Desired Skills
● Marketing experience
● Knowledge of social media monitoring software (Tweetdeck, Cotweet, Radian6, etc.)
Job Perks
● Music over the air via our open source music app.
● A great studio workspace, food 4 days a week. Off the Grid on the 5th.
● We love pets.
● Flexible hours, time off, and location. We like to "WFH."
● Do is run as a separate business within Salesforce, ranked The Worlds #1 Most Innovative company by Forbes and one of Fortune´s 100 Best Companies to Work For. We´ve got the best of Salesforce (health, vision, dental, gym, iPhone) with the vibe, spirit, and flexibility of a startup.
Interested?
Please contact jobs@do.com
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