[KITlist-Tech] Tecnical Consultant with a UI Background (Silicon Valley, CA)

Please direct your responses to: jobs@egain.com

About eGain Communications Corporation
eGain (NASDAQ: EGAN) is the leading provider of cloud and on-premise customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp

Location: Sunnyvale, CA

Req # NA2012-15

eGain is a dynamic, fast-paced organization that is helping organizations transform their traditional call centers into multichannel customer interaction hubs. eGain Service™ is the industry´s most innovative and complete software suite for multichannel customer service and knowledge management. We´re looking for smart, energetic, team players who want to be a part of deploying the next generation of customer service applications. Are you someone passionate about working with clients and solving their business challenges? You will spend your days coming up with strategies that work best for our customers and then implement those solutions through installs, configuring, customizing and product integration.

Primary responsibilities:

We are seeking a Technical Consultant who designs, implements, tests, and documents usable, attractive, and distinctive web-based and mobile-based software solutions (demonstrations, prototypes, and applications) for customer requirements, using the eGain OpenCIH platform and eGain Service suite (plus third party software and web services). The ideal candidate will be responsible for building web UI with object-oriented JavaScript, CSS, DHTML and server side Java layers.

Qualification:

 B.S degree in Computer Science or related field with 3 plus years of experience.
 Front End development skills: HTML/XHTML/JavaScript/CSS/AJAX/Flex/ActionScript/etc
 Web services and data formats (REST/SOAP/XML/JSON)
 Ability to use and extend third party JavaScript libraries such as YUI, ExtJS, JQuery, Mootools, Dojo etc
 Experience in writing code using object-oriented JavaScript
 Must have excellent communication English writing and speaking skills
 Designers "eye" for clean, distinctive, usable UI
 Strong Interpersonal skills
 Quick learner, Proactive, Self-starter
 Ability to work on multiple projects at any given time
 Must be willing to travel 30% of the time.

To apply:
Principals only to respond.
Send your resume and cover letter explaining why you are great candidate for the position to jobs@egain.com. No phone calls please.

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