Job Title: Technical Sales Engineer
Reports To: Director of Professional Services & Customer Support
Duration: Full Time - Regular Hire
Years of Experience Required: 2-5 years
Expected Travel Time: To 10% to 30%
JOB DESCRIPTION:
This position supports our Sales & Professional Services organization to help qualified prospects become customers. The Sales Engineer is responsible for liaising with Fortune 1000 clients before, during and after a sale. This role entails performing product demonstrations via telephone, web conferencing and in person. Further, the incumbent will assist in the drafting and preparation of proposals and RFP's, for both commercial and government customers and prospects. The sales engineer will be responsible for technically qualifying a customer during the sales process and in assisting the customer craft a solution that will then be handed off to professional services for implementation post sales.
This position requires hands on development skills paired with the ability work strategically with the sales and marketing teams, assist in the closing of a sales process and work strategically as a bridge between Language Weaver and a prospect at multiple touch points in the new customer lifecycle. Strong ability to write and interact with a rest API will be necessary as well as solid understanding of content management, translation management, social media and web-based platforms.
The ideal candidate is both process oriented and seasoned in client facing positions. A firm grasp of iterative customer interaction models is also required.
ESSENTIAL DUTIES:
• Assist with crafting proposals, RFP's and related documentation for government and commercial customers
• Presentation of products to potential customers and assist with closing of new accounts
• Troubleshoot customer problems before and during integrations
• Hands on development and technical work as needed (ex: build demos or web apps)
QUALIFICATIONS:
Applicants should have a degree in Computer Science or equivalent technology specialty and/or equivalent professional experience. Applicant should have industry experience of 3 + years with developing Web 2.0 solutions, content management, social media development and professional services consulting. Broad knowledge of web and Microsoft technologies is helpful. Strong ability to architect and implement solutions with third party applications or web technologies is required. Experience in Java, .NET, AJAX, PHP, Perl, C++ or similar preferred.
Excellent time management, interpersonal, problem solving, organizational, and technical skills required. The candidate must have the ability to demonstrate initiative, adaptability, and to think beyond "outside of the box". Must have the ability to coordinate a wide range of assignments by managing dependencies, expectations and effectively communicate with stakeholders.
We offer a competitive benefits package inclusive of:
• Competitive base salary
• Performance based bonus
• Casual dress environment
• HMO & PPO Health Insurance Options
• Dental
• Vision
• 401k with company match
• Stock Option Plan
• Vacation
ABOUT US:
Language Weaver, Inc., was founded in January 2002 to commercialize a breakthrough approach to automatic language translation and natural language processing, based on research advances made at the University of Southern California's Information Sciences Institute (USC/ISI).
Language Weaver's resulting product, statistical machine translation software (SMTS), uses a statistical rather than traditional rule-based approach to correlate words and word groupings from language to language and produce the highest probability output. In July of 2010 Language Weaver was acquired by SDL and became SDL Language Weaver.
SDL is the leader in Global Information Management (GIM) solutions that empower organizations to accelerate the delivery of high-quality multilingual content to global markets. Its enterprise software and services integrate with existing business systems to manage the delivery of global information from authoring to publication and throughout the distributed translation supply chain.
SDL offers clients an end to end Global Information Management Solution. The business is growing rapidly, both organically and through acquisition, and derives approximately 50% of its revenues through North American based clients.
Quite simply, we accelerate the way the world communicates!
To apply, please go to: https://sdl.tms.hrdepartment.com/jobs/2229/Technical-Sales-EngineerUSA-Language-Weaver-Los-Angeles?lcid=en-US
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