Jamcracker is the leading provider of Cloud Services Broker Software into Service Provider Markets including; telecommunications, technology - software/hardware, distribution – direct and multi-tier, and SI/Outsourcers – Enterprise. Jamcracker provides a software platform and services to enable Service Providers and Enterprises to deliver and manage Cloud Services (SaaS, IaaS, PaaS, etc.)
Roles:
• Primary pre- and post-sales sales technical interface for the Customer Solutions Manager's and sales representatives regarding ISVs and services-related topics
• Primary technical partner to Director of Business Development regarding selection of new services for inclusion in the JC Cloud Catalogue.
• Interfaces with Services Onboarding Team
• Performs compatibility checks to determine whether proposed ISV integrations are practical with the Jamcracker platform
• Evangelist of ISVs to clients with the goal of expanding client use of JC catalog services
Responsibilities:
• Maintains Services Priority List for certification of services with Jamcracker platform based on project priorities and client demand
• Works with sales teams to assist in RFI completion
• Assists Director of Business Development with establishment of MDAs
• Helps drive resolution of production issues with ISV adapters, ensuring that Root Cause Analyses are prepared.
• Responsible for preparing implementation guides for client deployments with the assistance of TAMs.
• Maintains deep knowledge of Jamcracker solutions and related technologies
• Document best practices in deploying Jamcracker services
• Responsible for customer communication regarding services, their capabilities and availability.
Educational Requirements:
• Bachelor´s degree
If you are interested in becoming a part of our winning team, please send your resumes to jobs@jamcracker.com
Jamcracker offers a highly competitive compensation plan to the successful candidate. For full-time regular employees, we provide medical, dental, vision, short and long term disability insurance, term life and AD&D insurance, and long term care insurance. Other benefits include stock options, paid time off, and a 401(k) plan through Fidelity Investments.
Qualified applicants receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or any other protected characteristic.
To all placement agencies: At this time, Jamcracker is not seeking any assistance from agencies. If our situation changes, we will remove this message from our posting. Due to high volume of phone calls, no agency phone calls can be accepted at this time.
To all prospective candidates: Due to the high volume of resumes submittals we are unable to follow up with each candidate on status of open positions. If we determine that there is a fit for one of our openings, you will be contacted to complete an application. We appreciate your interest in Jamcracker.
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