Please direct your responses to: kimchi.nguyen@experis.com
Title: Network consulting Engineer
Location: San Jose, CA (10% travel required)
Duration: 6+ months with quarterly renewal
We are looking for the ideal candidate demonstrates an aptitude and appetite for learning new technologies, and applying this to provide solutions in our vertical healthcare solution (Healthcare Services Exchange - HSX) inside a number of Cloud Data Center infrastructures.
This is a great opportunity for someone with patience and an empathetic view of our most strategic customer to hone their skills and advance their career providing value to customers while working with an industry leader in technology.
Responsibilities:
-Assisting development partners and Alpha/Beta customers to resolve network/connectivity/VPN type of issues, on-site or remotely.
-Will have the opportunity to work with our development team to understand Cloud-based software stacks and its related services components.
-Troubleshoot and triage technical issues for HSX Healthcare Services Cloud Solutions (service cloud) with a backend Data Center with a number of net new Cisco end-points focusing on Application environments.
Required Qualifications:
- BS in CS or EE or equivalent plus 1-3 years Data Center related experience.
- In-depth knowledge of the following areas: Data Center Networking and Data Center Products. Desktop Virtualization, Hosted Applications, network and application based security such as VPN.
- Demonstrated networking experience including TCP/IP and Routing Protocols.
- Experience or Certifications in one or more of the following is preferred: SAN, CCNA, CCNP, CCIE,
- Prior customer support experience is preferred.
- Travel required: 10-15%
- Required to perform Setup/provisioning and troubleshooting/triage of Data Center Solutions, to include VblockTM(1) which may consist of the following products:
Cisco Security and other third party Security Products
Cisco Unified Computing System Nexus 1K-7K
VMware, vSphere, View
Citrix XenApp, XenServer
Windows 7 XP/AD and XP SP3
Hyper-V
EMC Clariion Storage
Various 3rd PartyThin Clients, Cisco Cius
Cisco Nexus and Catalyst Switches and Routers
Cisco WAAS and ACE
Cisco MDS9000
Cisco Security Products
Cisco CUCM and Unity Connection
BMC Applications
Deliverables:
-Working with customer application and network security teams to establish B2B secure connectivity between hybrid clouds.
-Working with Alpha/Beta customers to deploy secure cloud-based appliance connecting back to main Data Center.
-Working with Services team and Engineering team to design, architect and document new service activation.
-Document service deployment plans with templates, workflows and document all repeatable methodologies to drive service automation.
Desire Skills:
-Able to analyze, use and configure medium to large networks
-Proven crisis management skills
-Excellent verbal communication skills---
-Very strong Problem Solving skills, and ability to determine root cause and determine resolution for previously unknown problems
Ability to drive recreates remotely--Many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
Good organizational skills. This position requires that the Network Consulting Engineer is able to prioritize his/her workload and manage customer commitments independently.
Strong teamwork and collaboration skills. Able to work effectively with and provide guidance to other NCE team members and development and QA.
For immediate considereation, please email resume to kimchi.nguyen@experis.com
Thank you,
408-369-4109
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