[KITlist-Tech] CONTR: Technical Support (San Ramon, CA)

 

Please direct your responses to: sparam@us-buxton.com

Technical Support Specialist /Help Desk
1 month+contract
San Ramon,CA


The IT Service Desk Technical Support Specialist (TSS) position is a second level customer support role providing a professional example, guidance, training, encouragement, correction and operational instruction while supporting customers and the Service Desk Analysts who work on the IT Service Desk.
This position requires good communication skills to interact with vendors and personnel, at all levels throughout the company, to escalate and resolve issues.
System monitoring, tracking and gathering of information, and present it to the IT Service Desk Lead(s) and/or Manager
Answer incoming customer telephone calls, place outgoing calls and document all interactions

Skills
Proficient with Windows operating systems including Windows 98, 2000, XP
Proficient with Microsoft Office
Some previous experience using an ACD phone system
Knowledge or experience in networking, computer hardware, Internet, Client/Server, and computer operating systems

This is the SECOND SHIFT

If you are available and interested please call me at 925 467 0725 and email me at Sudha Param at sparam@us-buxton.com


Contact
Sudha Parameswaran
Buxton Consulting
6140 Stoneridge Mall Rd, Ste # 100
Pleasanton, CA 94588
Phone :(O) 925 467 0725 , (c) 925 200 7954

__._,_.___

Reply to sender | Reply to group | Reply via web post | Start a New Topic

Messages in this topic (1)

Recent Activity:

• New Members 30

Visit Your Group

********************************************************************

Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!

Please go to www.KITlist.org to join, post jobs, or get answers to common questions.  If you have any comments or questions, you can reach us directly at KITtechmoderator@KITlist.org.

By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices.  The KIT List is a service of Connelly Communications, Inc.
   
TO UNSUBSCRIBE:    
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-Tech-unsubscribe@yahoogroups.com.  If you are still receiving emails after a few days, please email us at KITtechmoderator@KITlist.org and we will manually remove you.  Thanks!
        

Switch to: Text-Only, Daily Digest • Unsubscribe • Terms of Use

.

__,_._,___