Please direct your responses to: jobs@agiliance.com
#KI4.44 Solution Architect and Trainer
COMPANY BACKGROUND
Agiliance is the leading independent provider of Operational and Security Risk Management solutions for Governance, Risk and Compliance (GRC) programs. Our customers in federal, financial and energy sectors use real-time risk analysis to optimize performance and make better investment decisions. Agiliance technology has been awarded four patents and dozens of product awards and analyst accolades. Its flexible yet scalable automation lets organizations deliver closed-loop risk management and continuous compliance. Agiliance is just over six years old, and is located on a beautiful and convenient to reach campus near downtown Sunnyvale CA. http://www.agiliance.com/.
Agiliance is one of the hottest technology companies in Silicon Valley. In 2011, Inc. Magazine ranked us the #1 security software and #3 overall fastest growing software company in America. Agiliance is setting the standard by serving world class Global 2000 and Government customers, inspiring talented employees as colleagues and acquiring strategic partnerships that make us one of the best places to land and expand your career.http://www.inc.com/inc5000/profile/agiliance
JOB DESCRIPTION
The mission of our professional services team is to make our customers and partners successful and referenceable. Consultants work hands on and side-by-side with customers and partners to implement the Agiliance RiskVision™ platform. Consultants work both onsite at customer / partner offices and out of their home offices or Agiliance offices.
RESPONSIBILITIES
•Assist Agiliance customers in deploying Agiliance RiskVision to meet their security, risk and compliance management needs.
•Scope implementation projects. Estimate effort and timeline to complete. Develop and present SOWs.
•Plan and manage implementation projects. Track milestone completion and project issues. Provide status reports to customers / partners and to Agiliance management.
•Lead formal training sessions on how to implement and use the Agiliance RiskVision platform.
•Facilitate sessions on requirements definition, product architecture and workflow.
•Design and implement Agiliance RiskVision screen customizations, field customizations, reports and graphs customizations and workflow.
•Mentor customer and partner technical resources during implementation projects. As needed, conduct informal, ad hoc training sessions.
•Develop and enhance implementation methodology and best practices for use on Professional Services engagements.
•Drive product improvement by providing customer and partner feedback to Product Management and Engineering.
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•As necessary, assist Technical Support in troubleshooting customer issues and Quality Assurance in testing new product releases.
REQUIREMENTS
•BS in CS, IT or similar technical discipline or equivalent experience.
•Minimum of 5 years´ experience as a client-facing technical consultant customizing and deploying packaged software as a billable resource.
•Experience conducting formal training sessions.
•Experience designing business processes around software tools. Must be able to guide customers through the implementation both from process and technology perspective.
•Consulting orientation, able to handle stressful customer situations diplomatically.
•Excellent written and oral communication skills. Must be able to communicate effectively with both business-oriented and technically-oriented customers and partners. Also must be able to effectively communicate customer requirements and issues to engineering and support teams.
•Strong HTML, XML and SQL skills.
•Familiarity with multi-tier, enterprise product deployment.
•Exposure to IT Governance, Risk and Compliance (IT-GRC) applications and frameworks helpful but not essential.
•Ability to thrive in a fast-paced, multi-tasking, startup environment while simultaneously serving large enterprise customers with complex organizations.
•Willingness to travel 50%+, including international travel.
•US Citizen, currently holding or eligible to receive a security clearance.
LOCATION
The position can be based in the east coast, with emphasis on Washington D.C., New York or Atlanta metro areas, or at Agiliance headquarters in Sunnyvale, California.
COMPENSATION
Compensation package consistent with stage of company and individuals track record will include cash compensation (base and variable), benefits, and equity
Please send your resume to: jobs@agiliance.com referencing job #KI4.44
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