Please direct your responses to: sparam@us-buxton.com
Project Engineer
Irvine CA
Contract to hire
This position requires the ability to independently project manage the design and implementation of customers applications from assigned orders.
Responsible for successful implementation of new customer and existing customer services as the single point of contact, from Sales Contract execution to deployment of requested services.
Package verification, services configuration, coordination of order movement within internal order management systems, Customer and/or Vendor communications, coordination of internal cross functional departments associated with order processing lead any escalations as needed and schedule all required parties for a proper services deployment.
Requested services can consist of any combination of Voice, Data, Internet and VoIP. The position requires strong personal time management skills and ability to multitask in a constantly changing environment with multiple priorities.
Review with Sales for completeness and accuracy to make sure documentation and applicable information is
Maintain regular communications with customer and vendor to review and verify order package, review required information to provide services requested, schedule service installation and communicate milestone dates with Customer and/or Vendor.
Request site survey where necessary and applicable with department tasked with providing the function based on service access type, and interview results with customer and vendor.
.
Required Skills
Fundamental working understanding of voice, data and internet customer application requirements.
Good analytical and problem solving ability for issue resolution.
Strong Communication skills
Good vendor relationship management and customer service skills
BS Degree
5 years of voice/data and /or internet experience required
If you think you are a good match to this position , please email your resume; to Sudha Param at sparam@us-buxton.com
Contact
Best regards,
Sudha Parameswaran
Buxton Consulting
6140 Stoneridge Mall Rd, Ste # 100
Pleasanton, CA 94588
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