[KITlist-Tech] CONTR: SUPPORT SITE BUSINESS ANALYST (Sunnyvale, CA)

Please direct your responses to: shveta@parkcom.com

We are helping one of our Key Direct Client which is a Fortune 150 firm find a "SUPPORT SITE BUSINESS ANALYST"

Please send me an updated resume in Word to"shveta@parkcom.com" and call me at 510-353-1700*227 for this Urgent Direct Client W2 position in Sunnyvale, CA

Job Title:- SUPPORT SITE BUSINESS ANALYST

Job Description:-

The Support Site Business Analyst will be responsible for:
- Partnering with the Subject Matter Experts (SMEs) and Business Owners of selected Applications to understand the Business imperatives of the Engenio business that will require changes to Support Site
- Understanding the functionality of the Support Sit site components and their relationship to backend systems for the affected applications
- Understanding the business processes employed by the stakeholder business areas in relationship to the selected Support Site applications
- As a key member of the Engenio Integration Project, designing and driving the delivery of enhancements to the Support Site and it's interfaces to other systems by
o Coordinating the compilation of business requirements with the business owners
o Working with IT on functional specifications
o Participating in solution design
o Creating test scenarios and test cases
o Performing User Acceptance (Integration) Testing
o Defect Tracking and Resolution
o Facilitating communication of Support Site changes to impacted stakeholders, including developing and coordinating delivery of training
Required Experience:
- 5-7 years experience with the following:
- Design and/or support of a Customer facing Portal
- UI design experience a plus, but not required
- Familiarity with the concepts of user registration, single sign-on, authorization and authentication and global trade compliance a strong plus
- Creation of functional specifications, coordination of system enhancements with business owners and IT, creation and execution of testing and development/delivery of training materials for system or process changes

SQL skills
- HPQC, nice to have, but not required
- Must have excellent written and verbal communication skills
- Must be able to work in a fast paced, schedule driven environment with a minimum of direct supervision

Location:- Sunnyvale, CA
Duration:- 6+ Months

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