Tuesday, March 7, 2017

[KITlist-Tech] Sales Engineer | FleetUp (Milpitas, CA)

 

Please direct your responses to: ykwan@fleetuptrace.com


The Pre-Sales Engineer (PSE) supports sales productivity and deal flow by securing the "technical close" in partnership with the sales organization. The PSE collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.


The PSE is responsible for supporting the sales organization's annual quota


 Reporting initially to the VP, World-Wide sales, the PSE will report on a dotted line basis to the sales manager responsible for the sales team they are supporting.


 JOB RESPONSIBILITIES


Works deals with the sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the VP/sales manager.


Proactively scopes the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and FleetUp.


Secures input from all necessary solution stakeholders within FleetUp. Adapts solutions, as necessary, to ensure appropriate support.


Coordinates closely with internal sales, sales support, and service resources to align solution design/customization with customers' business requirements, and is the conduit of communication on timeline and evolution of development between engineering and the customer.


Secures from customer technical staff commitments needed to ensure a deal's "technical close."


Provides coaching and professional development to sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.


Opportunistically pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.


Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.


Preparing and presenting sales presentations (including product demonstrations) that reflect customer requirements and emphasize salable features of FleetUp equipment


Presenting seminars and workshops for the FleetUp sales team, partners and customers


Travel up to 40% of the work week


ACCOUNTABILITIES AND PERFORMANCE MEASURES


Maintains deal through-put in early deal-sales process steps.


Achieves FleetUp growth targets for the channel, sales team, and account base.


Maintains high customer satisfaction ratings.


Completes required training and development objectives in order to have a deep understanding of the space, compliance mandate, FleetUp offering, and ability to mentor internal team members and customers


REQUIREMENTS AND CREDENTIALS


BSEE degree or equivalent experience in technical sales engineering support


A minimum of 4 years' experience in Application Engineering and/or Technical Sales supporting sales of complex SaaS applications to enterprises


Exceptional communication skills that project confidence, professionalism, competence and demonstrate clarity


Experience communicating complex customer issues and use cases to development teams


Understanding of iOS and Android mobile platforms and development environments


Understanding of web development environments


Preferred experience, but not required:


Transportation


Telematics


FMCSA Compliance mandates


GPS and Location based services


PROFESSIONAL QUALITIES CRITERIA


High customer orientation


Works well independently as well as with a team


Excellent organization skills; professional presence


Systematic approach to problem solving with a strong attention to detail


Flexibility


Job Type: Full-time


Salary: $80,000.00 /year

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