eGain is the leading provider of cloud and on-site software for multichannel customer experience, knowledge management and sales engagement. Consistently rated a leader by Gartner and Forrester, eGain's solutions are trusted by blue-chip companies such as Barclays, Charles Schwab, Costco and Vodafone to deliver innovative customer experiences across web, mobile, social and contact center channels, while increasing sales and driving down costs.
eGain is looking for a hands-on senior product marketing manager/director of product marketing to help take its next-generation products to market, create excitement around them and enable field organizations and partners. If you are a hands-on, roll-up-your-sleeves product marketing professional, looking for a challenging, exciting and rewarding position and make a difference, this is the job for you!
As an Analyst, you will work in a highly collaborative, geographically distributed environment with other skilled software professionals in Product and Field teams.
RESPONSIBILITIES
Respond to questions from the field on product functionality and published roadmaps, by assimilating information from different content locations and personnel within the Product Group.
Assist Product Managers to respond to questions on product requirements from the Engineering team.
Define behavior of minor product enhancements with guidance from product managers.
Document and publish responses to frequently asked questions and hard to find information on a continuous basis.
Work closely with project managers across geographies to stay current on upcoming product plans and use this information to update product managers and field.
Develop functionality and technology expertise on eGain products.
SKILLS
Communicates coherently and concisely (verbal and written)
Diligent and pays attention to detail
Able to participate in technical discussions and be comfortable with general technology concepts
Understanding of web-based architectures including how systems interface with each other
Ready to be challenged, to learn, and to have fun.
Enjoys working as part of agile software teams
REQUIREMENTS
BS in Computer Science or Engineering
2 to 3 years of software development experience in Product Engineering or Professional Services teams.
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITtechmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-Tech-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITtechmoderator@KITlist.org and we will manually remove you. Thanks!
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist-Tech/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist-Tech/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-Tech-digest@yahoogroups.com
KITlist-Tech-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-Tech-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
No comments:
Post a Comment