Please direct your responses to: recruiting@280group.com
$1,000 referral bonus paid out on hired candidates that you recommend to us!
Product Manager – SaaS Software
Location: Richardson, TX
Our enterprise software client is looking for a SaaS Product Manager to define and bring to market best of breed SaaS Workforce Optimization products. You will create industry-leading products using your experience with the SaaS delivery model, technical knowledge, and ability to leverage the deep WFM product expertise within the company. You should have the ability to analyze and synthesize feedback from customers and prospects. You will write requirements, use cases, define buyer user personas, and the go-to-market strategy. You will also serve as the internal and external subject matter expert for the SaaS WFM offering.
Here's what you'll be doing:
- Define the requirements for a new WFM SaaS product
- Continuous delivery of requirements with prioritized business needs and justification supported by business case, market research, and new/existing customers' feedback.
- Own and communicate the product and solution roadmap
- Ensure Customer Satisfaction and value realization of products
- Work cross functionality to define target pricing and got-to-market strategy
- Own the product life cycle from strategic planning to execution of the SaaS based WFM product
- Follow agile process with engineering to develop epochs, user stories and manage backlog
- Participate and assist in go-to-market planning working with all stakeholders to execute
- Use Agile Product Management methodology
- Partner with Engineering to evaluate and select SaaS technology for the WFM product
- Facilitate a trade-off analysis as it relates to scope, complexity and time-to-market
$1,000 referral bonus paid out on hired candidates that you recommend to us!
Product Manager – SaaS Software
Location: Richardson, TX
Our enterprise software client is looking for a SaaS Product Manager to define and bring to market best of breed SaaS Workforce Optimization products. You will create industry-leading products using your experience with the SaaS delivery model, technical knowledge, and ability to leverage the deep WFM product expertise within the company. You should have the ability to analyze and synthesize feedback from customers and prospects. You will write requirements, use cases, define buyer user personas, and the go-to-market strategy. You will also serve as the internal and external subject matter expert for the SaaS WFM offering.
Here's what you'll be doing:
- Define the requirements for a new WFM SaaS product
- Continuous delivery of requirements with prioritized business needs and justification supported by business case, market research, and new/existing customers' feedback.
- Own and communicate the product and solution roadmap
- Ensure Customer Satisfaction and value realization of products
- Work cross functionality to define target pricing and got-to-market strategy
- Own the product life cycle from strategic planning to execution of the SaaS based WFM product
- Follow agile process with engineering to develop epochs, user stories and manage backlog
- Participate and assist in go-to-market planning working with all stakeholders to execute
- Use Agile Product Management methodology
- Partner with Engineering to evaluate and select SaaS technology for the WFM product
- Facilitate a trade-off analysis as it relates to scope, complexity and time-to-market
Your background should include:
- BA/BS Computer Science Required
- 3 – 5 years of experience with and knowledge of:
- Agile Product Management
- Product Vision / Roadmap
- Enterprise (B2B) software product management experience necessary. Contact Center or WFM experience is "nice to have"
- Demonstrated success defining and launching SaaS products in startup environments
- Technical knowledge required to understand product, services and architectural tradeoffs to drive product roadmap
- Excellent communication and interpersonal skills
- Strong technical skills and ability to partner with Engineering on design, architecture and functionality decisions
- Thorough understanding of the competitive landscape – SaaS, virtualization, cloud business models and platforms, user experience and administration – to appropriately define and position SaaS products and services
- Experience effectively using influence, negotiation and relationship building techniques to drive product decisions and effective execution
- Current on technology trends, competitive data and market innovation in SaaS platforms
- BA/BS Computer Science Required
- 3 – 5 years of experience with and knowledge of:
- Agile Product Management
- Product Vision / Roadmap
- Enterprise (B2B) software product management experience necessary. Contact Center or WFM experience is "nice to have"
- Demonstrated success defining and launching SaaS products in startup environments
- Technical knowledge required to understand product, services and architectural tradeoffs to drive product roadmap
- Excellent communication and interpersonal skills
- Strong technical skills and ability to partner with Engineering on design, architecture and functionality decisions
- Thorough understanding of the competitive landscape – SaaS, virtualization, cloud business models and platforms, user experience and administration – to appropriately define and position SaaS products and services
- Experience effectively using influence, negotiation and relationship building techniques to drive product decisions and effective execution
- Current on technology trends, competitive data and market innovation in SaaS platforms
Submit your resume to recruiting@280group.com
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