Tuesday, June 17, 2014

[KITlist-Tech] Engineering Specialist (Santa Clara, CA)

 

Please direct your responses to: nancy.smith@windriver.com

Engineer Specialist - Networking
Job Description

Overview of Responsibilities

Use your technical expertise and knowledge of embedded Linux and networking technologies in a very dynamic environment to assist account teams in closing large opportunities. In addition, you will be responsible to provide professional engineering services and customer trainings that enhance customer success while using Wind River advanced products. Along the way, product deficiencies and enhancements are communicated to product engineering groups at Wind River. It is critical that the individual in this role is constantly developing and deepening his/her expertise in the latest products and industry technologies.

Detailed Responsibilities
� Assist Acco unt Teams in defining technical solutions.
� Architect, develop, and deliver Proof of Concepts, demos and presentations.
� Technically support customers with product Use Case evaluations.
� Deliver consulting, training, mentoring and debug assistance services.
� Develop technical content and use cases for on line support, tech pubs, and customer trainings.
� Customer Support escalation handling
� Provide meaningful, customer-centric feedback to product engineering via formal and informal channels.

Seek out product, design services and customer education opportunities that will enhance customer success, generate revenue, and reduce the overall support burden.

Requirements
� BSCS/BSEE Degree, MS preferred, plus five years of experience minimum
� Network industry, embedded Linux, and Wind River product expertise
� Network applications, platform, packet processing, and protocol experience
� Device driver, BSP, OS development, and virtualization experience a plus
� Strong technical problem solving skills
� Excellent interpersonal and communication skills
� Ability to work in a dynamic environment and juggle between multiple projects
� Ability to travel to customer sites

Demonstrated success consulting with customers, resolving complex problems and architecting solutions.


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