Gartner rates eGain a leader in its 2010 Web Customer Service Magic Quadrant! Barclays, Charles Schwab, Costco, Vodafone and hundreds of other leading businesses trust the eGain software suite to help deliver memorable customer experiences across phone, web, mobile, and now social channels. Join the high-powered eGain team to build and sell innovative multichannel customer interaction applications on a patented knowledge-powered platform. If you seek a broad professional canvas to build a rewarding career on initiative, innovation and client success, check us out at http://www.egain.com
Primary Responsibilities:
• Design and implement efficient and highly usable user interfaces
• Implement user interface functionality with highly interactive controls
• Analyze and optimize the performance of the user interface
• Accomplish aggressive goals and meet strict deadlines
• Identify and/or evaluate emerging technologies which would enhance our suite of products
Requirements:
• Experience with JavaScript, HTML, CSS, AJAX and JSON
• MS degree in Computer Science or BS degree in Compute Science or closely related field with 2+ years of work experience
• Self-motivated and willing to learn new concepts, technologies and processes
• Preference for experience and practical knowledge of object-oriented JavaScript frameworks and other libraries such as YUI, ExtJS, MooTools, Jquery a plus
• Preference for experience with SOAP and REST web services in java technologies (i.e. JAX-WS, JAX-RS, Spring-WS, etc.)
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