Please direct your responses to: https://performancemanager4.successfactors.com/sfcareer/jobreqcareerpvt?jobId=3262&company=rhi&username=&st=81468F556E83FFA62BC66FD22B5E7B050773CC67
Join one of the World's Most Admired Companies
Founded in 1948, Robert Half International (RHI) is the world´s first and largest specialized staffing firm. RHI is a recognized leader in professional staffing and consulting services, and is the parent company of Protiviti, a global consulting and internal audit firm composed of experts in risk and advisory services. Every day, our experienced staffing professionals assist companies in locating skilled workers and individuals in finding employment. We also help businesses identify opportunities for increasing profitability and managing risks to their operations through Protiviti. In March 2012, Robert Half ranked first in the staffing industry on FORTUNE magazine´s "World´s Most Admired Companies" list. The company is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index. For 2011, Robert Half International reported revenues of $3.8 billion versus $7 million in 1986.
Our Corporate Services employees are the backbone of these global operations. Our teams solve business challenges every day, and they work with our staffing and consulting professionals in more than 350 locations in 20 countries. Each employee at our corporate services locations plays a role in our company´s success. If you want to make a difference, apply for this job today!
Job Description
Robert Half International is seeking a Business Systems Analyst II to analyze business problems and provide solutions for external facing websites and internal collaboration portals. A Business Systems Analyst provides technical expertise in identifying, evaluating and developing website and collaboration solutions, procedures and designs that are cost effective and meet user and system requirements. The qualified individual is required to create specifications for systems to meet business requirements and may be required to configure system settings and options, work directly with business users to implement content features and functions, as well as build upon content management and publishing related items. Further, a Business Systems Analyst may plan and execute unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. The individual may provide consultation to users in the area of automated systems, lead cross-functional linked teams to address business or systems issues, as well as provide day-to-day systems support.
The Business Systems Analyst provides daily support of the current production systems including investigating and resolving more complex user questions, and creates complex ad-hoc reports or queries in support of system functionality or user requirements. The Business Systems Analyst will implement enhancements to support business needs, system upgrades and bug fixes. The Analyst will partner with support groups to provide integrated system support and oversee and provide guidance to more junior Business Systems Analysts in all day-to-day application and production issues. The Individual will provide post implementation support and enhancement/bug documentation as needed and prepare, coordinate, and assist with customer training as needed. The Analyst designs and conducts Integration and User Acceptance testing of complex new systems or enhancements and designs test plans. The qualified individual will develop system documentation and requirements in the design of new simple to medium systems or enhancements and create functional and system requirements for medium scale changes, potentially including proposing screen layouts, validation of requirements and error messages. The individual will be required to assess upstream and downstream impacts of system changes and communicate with other departments to ensure an integrated solution. The analyst must ensure that business processes, policies, and procedures are supported by proposed System solutions and document different options for the solutions. The individual is required to identify alternatives to solve business problems and proposes business processes and procedure modifications as needed. The Analyst will work with the business development and QS teams to confirm solutions meet business requirements. The individual will participate in or sometimes lead special projects and collaborate with technical resources to resolve complex system issues.
Qualifications
•Bachelor´s degree, other technical training in business, or equivalent.
•4+ years of business functional area experience.
•3+ years experience with Business Applications.
•Experience with Web Content Management systems (SharePoint 2001/2010 Preferred).
•MS Office Suite, CSS, HTML, SharePoint. Relevant business acumen.
•Working knowledge of enterprise level applications.
•Ability to interact and communicate with customers of varying levels of expertise.
•Ability to communicate business process to technical resources.
•Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.
•Ability to gather requirements effectively; document requirements and confirm observations with business owners.
•Ability to perform fit/gap analysis based on requirements.
•Ability to create detailed and thorough test plans for medium-sized initiatives.
•Knowledge of business systems software.
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Robert Half International Inc. is an Equal Opportunity Employer.
You may apply for this position online, mail or in person. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Human Resources for assistance.
•By mail: Please mail your cover letter and resume to:
Corporate Staffing
Robert Half International Inc.
2613 Camino Ramon
San Ramon, CA 94583-9128
•In person: Please visit us at the above address and request an application from the receptionist. Applications will be accepted Monday – Friday, 8 – 11a.m. and 1 – 5 p.m.
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