QA Automation Engineer - NA2012-7
About eGain Communications Corporation
eGain (NASDAQ: EGAN) is the leading provider of cloud and on-premise customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp
Location: Sunnyvale, CA
QA Engineer Job Responsibilities:
• Work closely with the QA Manager, Agile team and remote off-shore team, developing and implementing an automation framework along with test templates, guidelines and best practices.
o Lead by example in the production of automation scripts.
o Participate in and contribute within an Agile development environment.
o Take ownership of the automation initiative and drive the conversion of manual tests.
• Perform as a QA Automation Engineer
o Coding automation in various combinations of VB Script (QTP), Java, SQL/PL and shell scripts.
o Performing code reviews and walkthroughs
o Mentoring and instructing junior automation QAs
o Staying abreast of emerging automation trends and technologies.
• Perform as contributing member of Agile team
o Understand and contribute in discussions of product requirements, architecture and design.
o Be able to identify and point out areas that are prime candidates for automation, and assist the team in providing solutions.
Qualifications:
• BS or equivalent experience in Computer Science
• Competency in at least one object oriented language preferably Java
• 6+ years of experience in a high-technology software company (3+ years in QA automation).
• Automation experience with at least one or more of the following tools:
o QTP, Selenium, SilkTest, WinRunner
• A clear understanding of RDMS and SQL/PL
• Knowledge of what makes automation successful and what is the root cause for failed projects.
• Experience in both Windows and Linux environments.
• Strong analytical and problem-solving skills.
• Self-motivated with the ability as an individual contributor, or as part of a team on assigned projects
• Excellent oral and written communication skills.
To apply:
Principals only to respond.
Send your resume and cover letter explaining why you are a great candidate for the position to jobs@egain.com. No phone calls please.
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