Software Support Engineer I, is a key technical contributor who will be the first point of contact for Company customers and be responsible for providing phone support services on Company wireless based, RFID solutions and related third party products. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Performs a variety of tasks.
Location: Redwood City, CA
Work Hours: 6am – 3pm EST
Travel: Up to 25%, primarily in the US
Requirement
Education - bachelor´s degree in area of specialty
Experience:
• 1-2 years of experience in as a Support Engineer including enterprise software installations
• Experience in one or more of the following is advantage:
• Linux
• Wireless LAN
• Cisco Infrastructure
• APP ServersJBOSS
• A BIG plus: Experience in Location systems – Cisco 2700 LBS/WCS,MSE, General TDOA and/or RSSI,CCNA certified
Attributes:
• Excellent English written and verbal communication skills.
• Strong analytical and trouble shooting skills.
• Must be able to quickly learn a broad array of technologies and apply knowledge to real-world problems.
• Must be a flexible team player that is willing to jump in to help others wherever necessary.
• Ability to handle difficult or sensitive situations with diplomacy and tact.
• Demonstrated ability to work in fast paced, high demand environment.
• Familiar with standard concepts, practices, and procedures within a particular field
Please send your resume to amir.weinmann@aeroscout.com
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITtechmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-Tech-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITtechmoderator@KITlist.org and we will manually remove you. Thanks!
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist-Tech/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist-Tech/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-Tech-digest@yahoogroups.com
KITlist-Tech-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-Tech-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
No comments:
Post a Comment