Infoblox
Infoblox based in Santa Clara, Ca pioneered the development of core network services appliances, which deliver utility-grade domain name resolution (DNS), IP address assignment and management (DHCP/IPAM), configuration (TFTP/HTTP), and network time (NTP). Infoblox solutions control and automate the core services that drive all networks and applications. Core network services are essential for all networks and applications. Put simply: without core network services, IP-based networks and applications grind to a halt. They provide the "glue" that binds networks, users, devices, applications, and policies. We possess a senior experienced management team, with a stellar customer list and continue to push the technology to continue our innovative leadership in our space. We are a private firm that is well backed and profitable. Our continued success requires us to expand to meet the growing demands of our customers.
Director, Education Services (working closely with sales teams is highly desired for this role)
Santa Clara, CA
As Infoblox's Education Services vision further evolves and continue to expand in application within and outside Infoblox, the Education Services Director, will assist in defining and implementing new strategic plans and business objectives for Infoblox's education offerings. The Director will work closely with VP, Global Customer Advocacy and other business unit management to document the objectives and plans for Infoblox's education offerings.
The Director, Education Services will have regular interaction with multiple levels of Infoblox and client management. He/she will work closely with other functional leads to define Infoblox's Education Services offerings, areas for improvement, opportunities for expansion and resource strategies. The Director of Educational Services will own all Infoblox training and service constituents within Sales, Systems Engineering, Professional Services, Customer and all Infoblox Channel Training
Responsibilities:
Advance Infoblox's education services capabilities and enhance the company's ability to grow this practice
Build relationships and forge links with other key business managers and internal customers in Engineering, Sales, Professional Services, Product Management,
Ensure Infoblox delivers consistent, high quality education services meeting client and partner needs
Work with others across Infoblox to standardize education offerings, including but not limited to course curriculum standards, instructor guide standards and delivery channels (client on-site classroom training, seminars, web-based training, tutorials, etc.).
Define, implement, and champion standard processes to ensure that it is easy for internal and external clients to work with Infoblox
Plan, lead and manage the activities of Infoblox instructors in performing both curriculum development and classroom delivery
Monitor Education Services revenues, expenses, productivity, utilization, client satisfaction, etc. through metrics
Assist with defining and implementing solutions related to administration or operations of Product Education
Position and operate the Education Services practice with a profit center orientation, i.e., monitor revenues associated with training delivery, manage resource utilization to targets, influence and facilitate more training business opportunities
Own new channels for delivery of Education Services including Infoblox partners and resellers
Define end-to-end Education Services offerings in conjunction with Product Documentation and Product Support
Work as a partner with Product Management and Product Development through the product lifecycle
Assist in evaluating and integrating industry best practices into the organization including best of breed delivery tools, Cloud based training.
Prepare requirements and processes for localization of Education Services materials
Define and develop web-based training modules as supplemental tools and/or stand-alone training offerings
Skills and Experience:
5-10 years of experience in a management role, in either business operations or services,
5-10 years experience teaching and developing technical and sales training courses.
Ability to interface with client management as well as Infoblox management.
Excellent teaching, analytical, and instructional design and development skills and experience.
Experience providing training in various delivery modes such as web based training, computer based training, distance learning, virtual classroom and lecture / lab courses.
Strong PC literacy, as well as strong presentation and project management skills.
Strong interpersonal, listening, written and verbal communication skills.
Travel is required, both domestically and internationally, and will vary between 30% and 50%, depending on business pipeline, availability of instructor resources, and priority initiatives and strategies.
Training and/or development experience with the following technologies:
DNS
DHCP
RADIUS
LDAP
TCP/IP
Microsoft
VMWare
Infoblox is a very successful firm that is in the forefront of systems/networking technology. We really are seeking individuals that have a sincere urge to truly make a difference. We offer a highly competitive salary, bonus, and stock options. Please send your information to herbnj@gmail.com
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