Sunday, March 27, 2011

[KITlist-Tech] Sr. Ops Support Eng (Palo Alto, Ca)

Please direct your responses to: herbnj@gmail.com

Silver Tail Systems provides 3rd generation fraud prevention for protection against business logic abuse. base in Palo Alto, we have been in business over 3 years currently have less then 25 employees and growing rapidly. Silver Tail was founded by a team of fraud prevention experts who built anti-fraud and anti-phishing tools at eBay and PayPal. Through their experience and proprietary algorithms, they have built a system that is scalable, minimizes false positive rates, and is extremely flexible to adapt to changing attack vectors. Silver Tail´s recent work with several popular websites has found that as much as 50% of traffic can be robotic with a substantial amount of live exploits at any point in time. Most of this had been completely undetected by the sites. Silver Tail Systems Forensics took minutes to discover the exploits, saving these companies weeks of analysis. Silver Tail Systems Mitigation helps to divert and block the bad behavior in real time, saving the cost of resources to rewrite pages.

Sr. Systems Administration/Operations Support Engineer

Silver Tail Systems is looking for an experienced Systems Administration /Operations engineer with substantial support experience, technical skills and a solid understanding of the online or website fraud space. This role encompasses both internal system operations and external customer support. The role will be muti-faceted, highly varied, and driven by the need to support a company experiencing hyper-growth. This individual should be highly motivated, resourceful, enjoy taking on new challenges, and be very adept at working in a small company.

RESPONSIBILITIES:

o Manage and support Silver Tail Systems Internal System Operations

§ Manage the company's internal networks including development and production

§ Manage 'remote-hands' at Silver Tail Systems' datacenter

§ Manage capacity planning of Silver Tail Systems' environments

o Assist Silver Tail Systems' Solutions Engineering team

§ Respond to customer system issues and ensure they are driven to resolution

§ Perform remote installations of Silver Tail Systems software

§ Interact with the development team to understand software issues and resolution of those issues

§ Consistently evaluate the installation process to find new ways to improve the perceived value of the offerings.

§ Candidate will be a supportive team member as well as work independently on multiple projects in a fast-paced environment

QUALIFICATIONS:

o Must be guru/wizard in LINUX with basic shell scripting skills

o Must understand distributed architecture

o Must have basic networking understanding

o Experience with port mirroring (SPAN or VACL) is a plus

o Experience with secure protocols (SSL and HTTPS) is a plus

o Intelligent and creative

o Strong interpersonal and communication skills

o At least 5 years of experience in support, engineering, or a combination of the two

Silvertail Systems is a leader in the anti fraud, analytics area in the rapidly expanding market of the WWW and Internet. We offer an outstanding compensation package as well as lucrative equity in our firm. Please send your information to Herbnj@gmail.com


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