[KITlist-Tech] Product Management Analyst (Sunnyvale, CA)

Please direct your responses to: jobs@egain.com

Product Management Analyst via Kitlist NA13-20
Job Description
• Assist product management by responding to queries about product functionality and published roadmaps.
• Interface with engineering team to respond to questions and provide clarification on product feature requirements
• Assist product management in defining product feature requirements based on inputs from customers, partners, field and market.
• Document and publish responses to frequently asked questions, and other hard to find information
• Develop expertise on eGain products and best practices
• Update product management and field about upcoming releases by working closely with engineering and project management.

Experience
• 2 years of professional experience as part of Product Engineering, Professional Services or Product Management teams.

Qualifications
• Bachelors in Engineering or Computer Science required

Attributes
• High energy
• Hands-on
• Motivated
• Quick learner
• Collaborative
• Focused
• Diligent
• Optimistic

About eGain Corporation
eGain (NASDAQ: EGAN) is a leading provider of cloud customer engagement solutions. Trusted by leading brands, eGain solutions help design and deliver smart, connected customer journeys across social, mobile, web, and contact centers.

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit www.eGain.com


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