Couchbase is looking for a Pre-Sales Engineer to support the rapidly growing Couchbase community and help drive customer success. This is awesome startup opportunity. We are the fast-growing leader in the NoSQL database industry. This position is located in the Mountain View, CA headquarters.
Responsibilities:
• You want to be part of the team building the most widely used NoSQL database in the world
• Passion for handling technical issues and solving problems
• Fanatical about customer support
• Friendly, works well with technical clients under tense situations
• Well organized, can keep track of many customers at the same time
• Enjoy a fast-paced startup environment
• Monitor Customer and Community support forums
• Troubleshoot, create and communicate solutions
• Write scripts to reproduce issues
• Work with developers to resolve customer cases
• Identify and write documentation to add to our knowledge base: the Couchbase Network
• Develop internal knowledge of best practices and deployment architectures
Requirements:
• 3+ years of support experience in an enterprise environment with at least two years at the same company
• Supporting/developing Web applications in PHP/Java/.Net/Ruby/Perl
• Administrating and managing Linux and Windows systems
• Excellent written and verbal communication skills
• Excellent analytical skills
• Great interpersonal skills: you work easily with customers and developers alike
• Demonstrated ability to gather relevant information and diagnose issues effectively and efficiently
• Networking skills very highly valued
• Experience with Database Systems
• Experience with ticketing systems
• Flexibility to be "on call" is a big plus
• Familiarity with NoSQL databases a big plus
About Couchbase
Couchbase is the NoSQL database leader, with production deployments at AOL, Deutsche Post, NTT Docomo, Orbitz, Salesforce.com, Turner Broadcasting Systems, Vimeo, Zynga and hundreds of other household names worldwide. Couchbase Server is the simple, fast, elastic NoSQL database that delivers a more scalable, high-performance, and cost-effective approach to data management than relational database technology. It is particularly well suited for web applications deployed on virtualized or cloud infrastructures, and for applications requiring real-time data synchronization between mobile devices and the cloud. Couchbase is a privately held company funded by Accel Partners, Ignition Partners, Mayfield Fund and North Bridge Venture Partners. www.couchbase.com
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITtechmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-Tech-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITtechmoderator@KITlist.org and we will manually remove you. Thanks!
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist-Tech/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist-Tech/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-Tech-digest@yahoogroups.com
KITlist-Tech-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-Tech-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
No comments:
Post a Comment