Tuesday, October 18, 2011

[KITlist-Tech] Saas Implementation Engineer (San Francisco, CA)

Please direct your responses to: http://hire.jobvite.com/j/?aj=oU5VVfwz&s=KitList

Implementation Engineer
PowerReviews-San Francisco, CA
Apply: http://hire.jobvite.com/j/?aj=oU5VVfwz&s=KitList

PowerReviews is the leading provider of social commerce software-as-a-service solutions to global retailers and brands. We are an innovative social media company committed to making software for consumers to rate and review products purchased on E-commerce websites.

The company´s unique structured data approach to collecting, organizing, and analyzing user-generated content significantly boosts product sales and customer engagement.
We've got the Power:

PowerReviews is live on over 5,500 websites - across 13 languages in 25 countries - including Staples, Drugstore.com, Room & Board, ESPN, Quicksilver, and Jockey.
Customer Reviews Solution Leader in the Internet Retailer Top 500 survey, AlwaysOn Top 100 SaaS award winner, JMP Hot 100 award winner and one of 90 Facebook preferred vendors.
Venture capital backing from Four Rivers Group, Woodside Fund, Menlo Ventures and Tenaya Capital.
Two patents since 2009 from the U.S. Patent and Trademark Office (U.S. Patent No. 7,930,363) relating to the method in which it delivers user-generated product reviews to websites globally.


SaaS Implementation Engineer
As an Implementation Engineer, you will be assisting new and existing PowerReviews clients during implementation of our various social commerce solutions. You will also work closely across teams internally (Project Management, Support, Product Management, Sales, Operations, and Engineering) to better support clients, remain on top of product enhancements, answer pre-sales queries, and troubleshoot software bugs. This role requires the ability to communicate effectively with teammates and clients, learn new technologies quickly, problem solve, and multitask in a fast paced environment with minimal supervision.

Responsibilities

• Troubleshoot client configurations
• Analyze data feeds (delimited and XML)
• Provide technical implementation guidance
• Work collaboratively with other team members
• Meet deadlines for client specific implementation needs
• Understand PowerReviews products both functionally and technically
• Deliver implementations in a fast-paced environment with varying timelines
• Keep up-to-date with all new features, functions, business issues and implementation options
• Contribute to the evolutionary growth of implementation infrastructure by developing and/or updating material, tools and programs

Requirements

• HTML/CSS, JavaScript, XML knowledge
• Outstanding communication skills
• Previous client facing experience
• Knowledge of Unix environments
• Bachelors Degree, preferred
• Authorized to work in the U.S.


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